Deployment Leader: End-to-End Deployments & Renewals

Flow Engineering; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Flow is a systems engineering platform for world-class hardware teams. You will lead deployments for hundreds of customers, architect deployment methodologies, and shape how Flow is adopted across enterprise, mid-market, and SMB.

You start as a hands-on player-coach, owning deployments and renewals while preparing to scale the post-sale function. You will guide the team toward 10+ members within 12 months, balancing customer outcomes with organizational growth, and ensuring the Flow platform

Responsibilities

• Carry your own book of accounts: lead their deployments, drive their adoption, and personally own their renewals
• Define the deployment methodology: what deployed means, the phased rollout playbook, adoption measurement, and health scoring built on real usage rather than logins
• Design the coverage model: embedded deployments for enterprise, guided rollouts for mid-market, scaled low-touch for SMB
• Own renewals end to end, leading the reps who run the book today and building the motion around them, with expansion signals passed to the AE team
• Stand up support: tiering, response expectations, and a clean escalation path into engineering
• Assess, develop, and grow the team you inherit, then hire and ramp to 10+, and shape the split of the current forward-deployed team with our incoming Head of Solutions Engineering

Job description

Flow is a systems engineering platform for world-class hardware teams. You will lead deployments for hundreds of customers, architect deployment methodologies, and shape how Flow is adopted across enterprise, mid-market, and SMB.

You start as a hands-on player-coach, owning deployments and renewals while preparing to scale the post-sale function. You will guide the team toward 10+ members within 12 months, balancing customer outcomes with organizational growth, and ensuring the Flow platform