Deployment Lead: SaaS & Systems Orchestrator (Remote)

Forerunner; United States; Hybrid; USD 120,000 - 165,000; Full time

Benefits offered by this job

Health, Vision & Dental

Commuter benefits

Wellness reimbursement

Hybrid/Remote work

Office locations NYC/SF/Portland ME

Job summary

Forerunner is seeking a Deployment Specialist to own the end-to-end deployment experience from discovery to go-live. You will bridge strategy, project management, and operations to deliver high-quality, repeatable deployments for government and regulated-industry customers.

You will collaborate with a Forward Deployed Engineer, Customer Success Manager, and internal teams to map business needs to technical solutions, manage risks, and drive measurable outcomes across multiple deployments.

Qualifications

• 4–6 years of experience in project management, SaaS implementation delivery, customer consulting, and operations.
• Strong ability to translate ambiguous business challenges into structured, executable plans.
• Excellent communication skills with both technical and executive stakeholders.
• Comfortable operating in a fast-paced, customer-facing environment where you are building repeatable processes.

Responsibilities

• Lead structured workshops with customers to uncover objectives, constraints, and success metrics.
• Translate findings into a deployment roadmap and deliverables.
• Define project scope, milestones, dependencies, and governance.
• Coordinate across cross-functional teams to ensure alignment and momentum.
• Provide regular status updates to customers and leadership.
• Lead user acceptance testing (UAT) and handoff to ongoing success.

Skills

Project management

SaaS delivery

Customer consulting

Operations

GIS

Construction PM

Job description

Forerunner is seeking a Deployment Specialist to own the end-to-end deployment experience from discovery to go-live. You will bridge strategy, project management, and operations to deliver high-quality, repeatable deployments for government and regulated-industry customers.

You will collaborate with a Forward Deployed Engineer, Customer Success Manager, and internal teams to map business needs to technical solutions, manage risks, and drive measurable outcomes across multiple deployments.