Deployment Engineer

Socket.dev; Dana Point (CA); On-site; USD 75,000 - 85,000; Full time

Job summary

Care Predictor is seeking a Deployment Engineer to bring our AI Operating System to life for behavioral health clients. You will own deployments from design to rollout, mapping customer workflows and integrating EMRs, HRIS, and CRMs.

You will work at the intersection of software, AI, and operations, solving complex technical and business problems, and you will build adapters, scripts, and tooling to automate onboarding and ensure measurable outcomes.

Qualifications

• Strong understanding of RESTful APIs, webhooks, and data exchange protocols.
• Experience with Postman or Insomnia for API testing.
• Proficiency in Python or JavaScript to read code and parse data.
• Familiar with JSON, XML, and standard data structures.
• Project management skills to handle multiple client implementations.
• Excellent communication to explain complex concepts to non-technical stakeholders.
• Bachelor’s degree in CS/IT or related field; 1+ years in client-facing technical roles.

Responsibilities

• Lead technical discovery and onboarding for new customers.
• Solve integration challenges between systems (EMRs, HRIS, CRMs, APIs).
• Build internal tools, automation scripts, or adapters as needed.
• Monitor early usage, troubleshoot issues, and ensure outcomes.
• Collaborate with product and engineering to close tool gaps.
• Own end-to-end deployments from design to rollout.
• Bridge customer operations and product to automate workflows.

Skills

TypeScript

Python

APIs

Webhooks

JSON

RESTful APIs

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Tools

Postman

Insomnia

Job description

Job DetailsJob Location: DANA POINT, CA 92629Position Type: Full TimeSalary Range: $75,000.00 - $85,000.00 Salary/yearJob Shift: DayAbout Care Predictor At carepredictor.com, we have built an AI Operating System for Behavioral Health that empower organizations to hire better, improve employee performance and run their operations more efficiently. Our platform relies on secure, real-time healthcare data infrastructure. We are looking for a B2B Integration Specialist to seamlessly connect our platform with our behavioral healthcare clients' existing software ecosystems.

Role Overview

As a Deployment Engineer, you will bring Care Predictor to life for clients across the behavioral healthcare industry. You’ll sit at the intersection of software, AI, and operations, owning customer deployment and solving complex technical and business problems to drive measurable business outcomes. You will bridge the gap between Care Predictor’s platform and our clients' core business tools (including EMRs, HRIS, and CRMs). This role requires a unique blend of technical acumen and exceptional client communication. You will manage data mapping, troubleshoot APIs, and guide enterprise users through a seamless technical onboarding experience.

What You Will Do

• Lead technical discovery and onboarding for new customers
• Solve integration challenges between systems (TMS, load boards, emails, APIs, etc.)
• Build internal tools, automation scripts, or custom adapters when needed
• Monitor early usage, troubleshoot issues, and ensure outcomes
• Partner closely with product and engineering to close feature or tooling gaps
• Own end to end deployments: Manage everything from design to implementation to rollout, including mapping customer workflows, measuring success, and iterating with customers.
• Co-build with customers: Bridge the gap between customer operations and our product, turning messy real-world processes into automated workflows driving immediate business impact.
• Scale customer impact: Surface patterns and opportunities across customers to inform product and engineering roadmaps.
• Bridge engineering and sales: Serve as the connective tissue between technical and go-to-market teams, translating customer needs into scalable solutions that accelerate growth across industries.

What You’ll Bring

• Technical foundation: Coding experience in TypeScript, Python or a similar modern language and a strong grasp of APIs, databases, and web app architecture.
• Customer obsession: Comfortable engaging directly with customers to troubleshoot issues, understand edge cases, and deliver fast solutions.
• Startup scrappiness: Bias toward action—willing to learn new technologies
• Founder level ownership: You run toward ambiguity, write clean code quickly, and see failures as data for the next sprint.
• Problem-solving mindset: Comfortable troubleshooting complex systems, identifying root causes, and delivering rapid fixes under pressure.

Qualifications

Required Skills & Qualifications

• Technical Skills APIs & Webhooks: Deep understanding of RESTful APIs, webhooks, and data exchange protocols.
• Testing Tools: Hands-on experience using tools like Postman or Insomnia to test, validate, and debug API requests and responses.
• Coding Foundations: Familiarity with a programming/scripting language (such as Python or JavaScript) to read code and parse data.
• Data Formats: Comfort working with JSON, XML, and standard data structures.
• Professional & Power Skills Project Management: Proven ability to manage multiple client implementations simultaneously, set clear milestones, and meet strict deadlines.
• Communication: Ability to translate complex technical concepts into clear, actionable steps for non-technical stakeholders.
• Education & Experience Bachelor’s degree in Computer Science, Information Technology, or a related technical field (or equivalent practical experience). 1+ years of experience in a client-facing technical role, such as a Technical Account Manager, Solutions Engineer, or Systems Integration Engineer.