Deployment Strategist

People Culture Talent; City of Utica (NY); On-site; USD 150,000 - 175,000; Full time

Job summary

People Culture Talent is seeking a Deployment Strategist to join a rapidly growing healthcare AI company in New York. You will lead client deployments, ensuring successful onboarding, training, and collaboration with product teams to shape solutions.

Your role will directly impact healthcare organizations, as you manage relationships and uncover opportunities for product improvement. This position offers a competitive starting salary of $150,000, with a compensation range up to $175,000, based on experience and market demands.

Qualifications

• 2+ years of experience in deployment roles such as solutions engineering or implementation.
• Ability to bridge technical and business conversations.
• Experience managing client relationships and driving projects.

Responsibilities

• Lead full cycle implementations, ensuring successful onboarding.
• Partner with customer leadership to define deployment plans.
• Develop and deliver training programs for customer teams.
• Influence product roadmap decisions by serving as the voice of customers.
• Tackle challenges during implementation to keep outcomes on track.
• Manage multiple customer relationships with autonomy.
• Identify opportunities to improve deployment processes.

Skills

Customer facing deployment

Technical consulting

SQL

Problem solving skills

Ownership mindset

Job description

The Role

We're hiring a Deployment Strategist to join a fast growing healthcare AI company that is transforming how clinical teams monitor and care for patients at scale. This role sits at the intersection of technical implementation and product development. You'll own the deployment lifecycle from post-sale onboarding through long term adoption, ensuring customers realize measurable value while helping shape the future of the platform.

You'll work directly with clinical leaders and internal engineering teams to implement solutions and drive adoption, while uncovering opportunities for product improvement. Every deployment presents unique challenges, making this an ideal opportunity for someone who thrives in a dynamic environment and is energized about partnering with diverse stakeholders to solve high impact clinical and operational problems. As the company enters its next phase of growth, you'll play a key role in helping scale implementations across some of the most innovative healthcare organizations in the country.

If you enjoy taking ownership of complex customer challenges and want a seat at the table as a high growth company scales, we'd love to connect.

What You’ll Own

• Client Deployment & Onboarding — Lead full cycle implementations, ensuring successful onboarding and adoption across customer organizations.
• Implementation Strategy — Partner with customer leadership teams to define deployment plans and rollout strategies.
• Training & Enablement — Develop and deliver training programs that empower customer teams to effectively use the platform.
• Product Collaboration — Serve as the voice of the customer by partnering closely with product and engineering teams to influence roadmap decisions and feature development.
• Technical Problem Solving — Tackle the inevitable challenges that arise during implementation, partnering closely with customers to keep deployments moving and outcomes on track.
• Account Ownership — Operate with a high degree of autonomy while managing multiple customer relationships simultaneously.
• Continuous Improvement — Identify opportunities to improve deployment processes, implementation playbooks, and customer outcomes as the organization scales.

What You’ll Bring

• 2+ years of experience in a hybrid customer facing deployment role, such as solutions engineering, implementation, technical consulting, customer success, product, or a similar technical position.
• A strong ability to bridge technical and business conversations, translating complex concepts into actionable solutions.
• Experience managing client relationships and driving projects from kickoff through successful execution.
• Comfort working with data and analytical tools; familiarity with SQL is a plus.
• Strong problem solving skills and the ability to navigate ambiguity in fast changing environments.
• A high ownership mindset with a willingness to roll up your sleeves and solve problems wherever needed.
• Experience in startups or high growth environments is strongly preferred.
• Healthcare experience is helpful but not required.

Why Join Now

• Product Market Fit Already Established — The company has built a proven solution that is already delivering measurable value for customers in live environments.
• Meaningful Growth Trajectory — With more than $1M in annual recurring revenue achieved within its first year and strong market momentum, the company is entering an exciting phase of expansion.
• Direct Impact on Healthcare — Your work will help healthcare organizations improve care delivery and operational efficiency at scale.
• High Ownership Environment — You'll have significant autonomy and visibility, with opportunities to influence product strategy and company growth.
• Work Alongside Exceptional Builders — Join a team of ambitious operators, engineers, and founders who move quickly and care deeply about execution.

Compensation Band

The starting salary for this role is $150,000, with a range up to $175,000 USD. The provided salary depends on many factors, such as work experience and transferable skills, business needs and impact, and market demands.

Compensation Range: $150K - $175K

About Our Client

Our client is a venture backed healthcare AI company building next-generation technology that helps healthcare organizations make better clinical decisions and improve patient outcomes at scale. The company has achieved significant early traction, reaching profitability while serving leading healthcare organizations across the United States. Their platform is already supporting the care of tens of thousands of patients every week and has attracted backing from respected healthcare and technology investors. With a mission to improve healthcare delivery, the company is entering a pivotal stage of growth. This is a great opportunity for professionals excited by meaningful ownership and the chance to help shape the future of healthcare technology.