Department Manager: Sales, Coaching & Store Leadership

Cavender's; Monroe (LA); On-site; USD 48,000 - 64,000; Full time

Job summary

Cavender’s Department Manager position in the United States focuses on supporting culture, supervising team members, coaching associates, and leading training to meet sales goals. You’ll promote a safe, clean store aligned with company standards while driving Best of the WEST customer service and controlling expenses.

Responsibilities include opening/closing, handling customer issues, managing shifts, and acting as Manager on Duty when needed.

Qualifications

• Proven ability to sell product and manage a retail department.
• Proven ability to drive results, develop talent, excel in customer service and exercise sound decision making.
• Ability to comprehend basic instructions, interpret documents and apply abstract principles to a wide range of complex tasks.
• Associate must be able to read English.
• Associate must be able to stay alert and productive during work hours assigned.

Responsibilities

• Support the Cavender’s Culture and drive our Mission, Vision, and Values.
• Be able to perform the tasks of a Cashier, Sales Associate and Key Carrier.
• Maintain active role in personal selling and meet/exceed sales per hour goals.
• Act as Manager on Duty as assigned.
• Assist in day-to-day management of the store and supervise associates to deliver Best of the WEST service.
• Open and close store as directed.
• Address customer complaints and handle returns/exchanges.
• Handle associate assignments and concerns.
• Help increase sales while maintaining profit structure and controlling expenses.
• Lead training of store associates on sales techniques and product knowledge.
• Ensure store looks clean and professionally presented per visual standards.

Skills

Retail leadership

Sales coaching

Customer service

English proficiency

Time management

Job description

Cavender’s Department Manager position in the United States focuses on supporting culture, supervising team members, coaching associates, and leading training to meet sales goals. You’ll promote a safe, clean store aligned with company standards while driving Best of the WEST customer service and controlling expenses.

Responsibilities include opening/closing, handling customer issues, managing shifts, and acting as Manager on Duty when needed.