DEPARTMENT MANAGER - SALES

Von Maur; Indianapolis (IN); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Department Manager to lead their sales team. In this role, you will cultivate relationships, drive retail growth, and enhance customer experiences. With a focus on coaching and developing associates, you'll ensure the team meets sales goals while enjoying a supportive work environment. This company values its employees and offers a range of benefits, including competitive wages, commission incentives, and opportunities for career advancement. If you are passionate about retail and customer service, this is the perfect opportunity to thrive and grow.

Benefits

Competitive wages

Commission incentive

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Qualifications

• Experience in retail sales management with a focus on customer service.
• Ability to motivate and develop team members for better performance.

Responsibilities

• Motivate associates to deliver outstanding customer service.
• Develop relationships to grow department business.
• Assess associate performance to improve service quality.

Skills

Customer Service

Sales Management

Coaching and Training

Relationship Building

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

Join to apply for the DEPARTMENT MANAGER - SALES role at Von Maur

As a Department Manager, you represent Von Maur and impact our reputation as America’s Leading Department Store. You drive retail growth through building and maintaining relationships, optimizing merchandising, and developing associates to provide top-tier customer experiences.

What You’ll Do

1. Motivate associates to deliver outstanding customer service – train, coach and lead by example
2. Develop relationships to grow your department business
3. Execute all duties of a sales associate and meet individual sales and account goals
4. Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
5. Provide feedback to associates on service, selling, and account statistics
6. Develop and implement solutions to solve customer problems and department needs
7. Be available to work a rotation of day, evening, and weekend shifts

What You Can Expect

We’re committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.

• Competitive wages
• Commission incentive - the more you sell, the more you make!
• Generous merchandise discount
• Comprehensive benefits
• 401(k) retirement plan
• No extended holiday hours
• Promote from within philosophy - creating endless career opportunities!

About Us

Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family-owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales, Business Development, and Customer Service
• Industries: Retail, Food and Beverage Services, and Hospitality