Department Manager — Lead, Grow & Optimize Store

Hmgroup; Costa Mesa (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Wellness programs

Retirement plan

Colleague Resource Groups (CRGs)

Job summary

H&M, Costa Mesa, seeks a Department Manager to lead a high-performing team in delivering an exceptional Omni customer experience and visually compelling store presentation.

You will analyze sales data, set goals, and develop plans to optimize profits, while ensuring customer service excellence and adherence to company standards. This role requires strong leadership, communication, and a focus on teamwork and results.

Qualifications

• Experience leading a team in a retail environment.
• Strong communication and coaching skills.
• Analytical mindset with ability to review sales data.

Responsibilities

• Lead and develop your store team to deliver an outstanding Omni customer experience.
• Drive visual standards and commercial execution following global guidelines.
• Set sales and budget goals and implement action plans to improve results.
• Ensure customer service is strong, team delivers loyalty programs, and store operations run smoothly.

Job description

H&M, Costa Mesa, seeks a Department Manager to lead a high-performing team in delivering an exceptional Omni customer experience and visually compelling store presentation.

You will analyze sales data, set goals, and develop plans to optimize profits, while ensuring customer service excellence and adherence to company standards. This role requires strong leadership, communication, and a focus on teamwork and results.