Department Manager 2 - Operations Manager

Wayne County Michigan; Detroit (MI); On-site; USD 81,000; Full time

Job summary

An established industry player is seeking a Department Manager to oversee the Juvenile Detention staff at a state-of-the-art facility. This pivotal role involves managing daily operations, providing leadership, and ensuring the safety and security of juvenile residents. You will lead a dedicated team, develop operational plans, and maintain effective communication with various stakeholders. If you have a passion for juvenile rehabilitation and possess strong supervisory skills, this opportunity offers a chance to make a meaningful impact in the community while advancing your career in a supportive environment.

Qualifications

• 5+ years of experience in secure correctional settings or child caring institutions.
• 2+ years of supervisory experience required.

Responsibilities

• Manage daily operations of the juvenile detention facility.
• Provide leadership and training to Juvenile Detention Specialist staff.
• Conduct departmental investigations and issue disciplinary actions.

Skills

Leadership

Crisis Intervention

Communication

Supervisory Skills

Operational Management

Education

Bachelor's Degree in Human Services

Bachelor's Degree in Criminal Justice

Bachelor's Degree in Psychology

Job description

The Department Manager 2 manages the Juvenile Detention staff at the Wayne County Detention Facility. The role is responsible for overseeing the daily operations of the facility during both business and non-business hours, including holidays and weekends.

Required Tasks

1. Provide leadership to Juvenile Detention Specialist (JDS) staff.
2. Oversee and develop plans for pod management of residential care and youth programming.
3. Manage Operations Shift Assignment Schedules for JDS Supervisors and Juvenile Detention Specialist staff.
4. Review and approve all log books and operational reports completed by JDS Supervisors.
5. Train and evaluate Juvenile Detention Specialists.
6. Plan, supervise, and coordinate daily operations including crisis intervention, confinements, lockdowns, staffing shortages, and Temporary Disaster Plans.
7. Supervise and direct JDS Supervisors on a daily basis.
8. Communicate effectively with JDF staff, JDS Supervisors, administrators, management, residents, outside agencies, and community groups.
9. Maintain current knowledge of available services to assist and educate staff in juvenile rehabilitation and detention care.
10. Manage the building during non-business hours to ensure efficient staff operation while maintaining safety and security.
11. Conduct departmental investigations, issue disciplinary actions, and develop training and Corrective Action Plans for operational staff.
12. Oversee operations such as Master Control, Intake, Admissions, Classification, Transportation, Key Control, Visitation, Medical, and Specialized Housing Pods.
13. Conduct facility rounds to ensure security measures are in place, including functioning cameras, closed doors, and accurate juvenile counts.
14. Complete and submit daily shift reports.
15. Transport juvenile residents to and from appointments or emergencies using County vehicles.
16. Perform other duties as assigned.

Education/Experience Requirements

1. Bachelor's Degree in Human Services, Criminal Justice, Psychology, or a related field.
2. Five (5) years of experience in a secure correctional setting or child caring institution.
3. Two (2) years of supervisory experience.
4. A valid State of Michigan Driver's license with an acceptable and safe driving record.

Special Conditions

• Employees must obtain clearance from Child Protective Services to work in a childcaring institution. Candidates who have lived outside Michigan must also obtain clearance from that state.

Salary: $80,420 per year

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