Department Manager

Stars and Strikes Family Entertainment Centers; Smyrna (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health & 401(k) benefits

Bonuses

Free bowling, laser tag & gameplay

Monthly rewards

Company-wide contests

Job summary

A family entertainment center in Smyrna, TN is seeking an experienced Operations Manager to lead a team and manage daily operations in food, beverage, bowling, and arcade sectors. Responsibilities include creating a fun atmosphere, hiring and training staff, and ensuring exceptional service. The position offers advancement opportunities, community engagement, and a supportive workplace culture. Candidates should have management experience and a flexible schedule. Perks include health benefits, bonuses, and free gameplay.

Qualifications

• 1-2 years of management experience required.
• Experience in Hospitality and/or Food & Beverage is a plus.
• Willingness to work flexible schedule, including weekends and holidays.

Responsibilities

• Create an exciting and fun atmosphere for guests.
• Assist in hiring, training, and developing team members.
• Drive best practices and lead process improvement initiatives.

Skills

Management experience

Hospitality knowledge

Flexible scheduling

Job description

Stars and Strikes Family Entertainment Center is seeking an experienced Operations Manager who is ready to be part of a high volume, fast‑paced Entertainment Center. The Operations Manager will lead and manage a team while overseeing daily operations across our three businesses: food & beverage, bowling, and arcade. The role supports the GM and AGM in staffing and training, ensuring exceptional service and guest experience across all areas of service.

Requirements and Qualifications

• 1‑2 years of management experience
• Experience in Hospitality and/or Food & Beverage is a plus
• Willingness to work a flexible schedule, including weekends and holidays

Responsibilities

• Create an exciting and fun atmosphere to ensure great experiences for guests and team members
• Assist in hiring, training, coaching, developing, scheduling, and evaluating team members
• Adhere to core standards, HR policies, training, and safety requirements
• Drive best practices and lead process improvement initiatives
• Address service or customer issues of an operational nature

Why Join Our Team?

• Many advancement opportunities as we expand throughout the Southeast
• Family‑owned business that treats team members like family
• Encouragement to continue training with online resources
• Opportunities to give back to the community
• Fun work environment and teamwork culture

Perks We Offer

• Health & 401(k) benefits for eligible team members
• Bonuses
• Free bowling, laser tag & gameplay
• Monthly rewards
• Company‑wide contests

Stars and Strikes is an Equal Opportunity Employer.