General Manager

Stars and Strikes Family Entertainment Centers; Summerville (SC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health & 401k Benefits

Bonuses

Paid-Time Off

Profit-Sharing

Free bowling, laser tag & gameplay!

Job summary

Stars and Strikes Family Entertainment Centers in Summerville, South Carolina, is seeking a management candidate to oversee operations in a fast-paced environment. The ideal candidate will have experience in management and hospitality, driving sales initiatives, and leading a large team.

We offer competitive perks including health benefits, bonuses, paid time off, and opportunities for growth and community involvement. Join us in our mission to exceed guest expectations!

Qualifications

• Two or more years of experience in general management.
• Experience in a high-volume environment.
• Experience in Hospitality and/or Food & Beverage is a plus.

Responsibilities

• Oversee day-to-day operations.
• Develop location-based goals and initiatives.
• Understand and ensure adherence to HR policies and safety requirements.
• Analyze P&L and manage department managers.
• Train and manage department managers for standards.
• Lead and develop sales initiatives.

Skills

General management experience

Experience in high-volume environments

Guest service passion

Cost management ability

Job description

Stars and Strikes Entertainment Center is seeking a highly motivated management candidate who is ready to be part of a high volume, fast‑paced, growing family entertainment center. The perfect candidate will be an outgoing, energetic individual with a passion for guest service and a willingness to learn everything about our business.

What we’re looking for:

• Two or more years of experience in general management
• Experience in a high-volume environment
• Experience in Hospitality and/or Food & Beverage is a plus
• Must be willing to work a flexible schedule based on the needs of the business, including weekends and holidays
• Previous experience with an ability to manage costs including labor costs

Essential Duties:

• Oversee day-to-day operations
• Developing location-based goals and initiatives to support business strategy and achieve corporate goals
• Understanding and accountability for adherence to core standards, HR policies, training, and safety requirements
• Evaluate and improve operations and financial performance
• Appropriate analysis of P&L and oversight of department managers to achieve all revenue category goals, including ensuring proper cash handling procedures, developing and implementing upselling opportunities, and creating and enforcing proper transaction processes
• Training and managing department managers to ensure product and guest service standards are met throughout the location
• Work closely with department managers and corporate staff to implement revenue-driving initiatives including:
• League sales and development
• Seasonal promotions
• Restaurant promotion
• Leading a salaried management team of 8-10
• Overseeing a team of 120-150 hourly team members to exceed guests' expectations

Why join our team?

• With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company
• We are a family‑owned business and consider our team members part of our family
• We encourage team members to continue their training by providing online resources
• We provide opportunities for all team members to give back to the community
• We encourage team members to have fun while they work
• We work together as a team and succeed as a team

Perks we offer:

• Health & 401k Benefits
• Bonuses
• Paid‑Time Off
• Profit‑Sharing
• Free bowling, laser tag & gameplay!

Equal Opportunity Employer

Stars and Strikes is an Equal Opportunity Employer.