Department Manager

McDonald's; Portland (OR); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

15–25 days paid vacation

10 paid holidays

8-week sabbatical every 10 years

Education assistance

Medical, dental, and vision coverage

Short- and long-term disability

Life and accident insurance

Job summary

An independent restaurant franchise in Portland is seeking a Department Manager to lead shifts and manage staff. Responsibilities include ensuring customer satisfaction, maintaining food quality, and hiring qualified crew. Ideal candidates have prior managerial experience in a restaurant or retail environment. This full-time position offers substantial benefits including paid vacation, medical coverage, and educational opportunities.

Qualifications

• Previous managerial experience is preferred, ideally within a restaurant, retail, or hospitality environment.
• Candidates must be 18 years or older to be a manager.

Responsibilities

• Managers lead shifts, ensuring fast, accurate, and friendly customer experiences.
• The Guest Service Manager ensures a great customer experience.
• The Kitchen Manager maintains food quality and safety.
• The People Manager hires and trains qualified crew.

Skills

Managerial experience

Customer service

Training staff

Food safety

Job description

Department Manager – McDonald’s

Join to apply for the Department Manager role at McDonald’s. This position is in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee will be your employer, responsible for all employment matters including hiring, firing, discipline, supervision, staffing, and scheduling.

Responsibilities

• Managers lead shifts every week, ensuring a fast, accurate, friendly customer experience. Some managers also lead departments, managing assigned systems such as Training, Food Safety, and Inventory Management, setting goals, delegating tasks, following up, and reporting results.
• The Guest Service Department Manager ensures crew and managers deliver a great customer experience, promotions are executed well, all service staff are trained in service procedures, and the front counter McCafé and Drive‑Thru areas are organized for the best service.
• The Kitchen Department Manager ensures the restaurant delivers high‑quality food quickly, food safety is maintained, food cost is controlled, and all kitchen staff are trained in production procedures, including new menu items.
• The People Department Manager ensures the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager also supports crew morale and recognition.
• Previous managerial experience is preferred, ideally within a restaurant, retail, or hospitality environment. Candidates must be 18 years or older to be a manager.

Benefits

• 15–25 days paid vacation
• 10 paid holidays, anniversary splash, and 8‑week sabbatical every 10 years
• Education through Archways to Opportunity – options to earn a high school degree, college tuition assistance, English classes as a second language
• Medical, dental, and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and long‑term disability, life and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

EEO Statement

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired. I understand that I need to contact the franchise organization for information about its privacy practices.

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Sales and Business Development

Restaurants