Department Manager

McDonald's; Cleveland (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

15‑25 days paid vacation

Medical, dental and vision coverage

Tuition assistance through Archways to Opportunity

Job summary

A global fast-food franchise is seeking a Department Manager for their corporate owned restaurant in Cleveland, Ohio. This role involves overseeing departments to ensure high-quality customer experiences and profitable operations. Candidates should have previous managerial experience and a passion for a fast-paced environment. Benefits include paid vacation, medical coverage, and tuition assistance.

Qualifications

• Previous managerial experience preferred, ideally within restaurant, retail or hospitality.
• Positive team player with flexible schedule, passion for fast‑paced environment.
• Must be 18 years or older to be a manager in corporate owned restaurants.

Responsibilities

• Lead shifts every week, delivering fast, accurate, friendly experience.
• Manage assigned department systems, set goals, delegate tasks.
• Ensure crew and managers deliver great customer experience.

Skills

Managerial experience

Team player

Customer service

Job description

Position Overview

Job Title: Department Manager – McDonald’s Corporate owned restaurant. You will oversee one or more departments (Guest Service, Kitchen, People) ensuring high quality customer experience, profitable operation, and employee development. The role supports crew, managers, and corporate standards.

Responsibilities

• Lead shifts every week, delivering fast, accurate, friendly experience.
• Manage assigned department systems (Training, Food Safety, Inventory Management), set goals, delegate tasks, follow up, report results.
• Ensure crew and managers deliver great customer experience, sell promotions, train service procedures, keep front counter McCafé and Drive‑Thru organized.
• Maintain restaurant quality food, safety, cost control; train kitchen staff on production procedures.
• Hire qualified crew, train, schedule to meet sales and profit goals; recognize and motivate crew throughout tenure.

Qualifications

• Previous managerial experience preferred, ideally within restaurant, retail or hospitality.
• Positive team player with flexible schedule, passion for fast‑paced environment.
• Must be 18 years or older to be a manager in corporate owned restaurants.

Benefits

• 15‑25 days paid vacation.
• 10 paid holidays, anniversary splash and 8‑week sabbatical every 10 years.
• Education through Archways to Opportunity: High School degree, college tuition assistance, ESL classes.
• Medical, dental and vision coverage.
• Pre‑tax flexible spending accounts.
• Short‑ and Long‑Term Disability, life and accident insurance.
• Paid Leaves of Absence.
• Service awards.
• Employee Resource Connection.
• Adoption Assistance.
• Matching gifts program.

Employment Information

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is the employer. McDonald’s USA has no control over employment matters at the restaurant.