Department Leader: Customer Experience & Sales

Kroger; Moab (UT); On-site; USD 20,664,000 - 31,685,000; Full time

Job summary

Kroger in Moab, UT seeks a Drug GM Department Supervisor to lead daily operations, ensure exceptional customer service, and maintain a safe, clean environment. You will drive sales, monitor quality standards, and guide associates to meet department goals.

The role emphasizes teamwork, compliance with policies, and proactive communication. Experience in retail or management is valued, with a focus on safety and customer care.

Qualifications

• Effective communication, essential for customer and associate interactions.
• Basic math skills for POS and inventory tasks.
• Ability to handle stressful situations and maintain quality standards.

Responsibilities

• Promote trust and respect among associates.
• Communicate department and job-specific information to associates.
• Establish performance goals and empower associates to meet targets.
• Develop scheduling to manage customer volume during hours of operation.
• Train associates and participate in performance appraisals.
• Adhere to laws, guidelines, and safety standards.
• Create welcoming environment and respond to product questions.
• Monitor inventory and plan pricing changes.
• Assist with store/department budgets and financial reporting.

Skills

Effective communication

Knowledge of basic math

Ability to handle stressful situations

Retail experience

Management experience

Bilingual

Team collaboration

Education

High school education or equivalent

Job description

Kroger in Moab, UT seeks a Drug GM Department Supervisor to lead daily operations, ensure exceptional customer service, and maintain a safe, clean environment. You will drive sales, monitor quality standards, and guide associates to meet department goals.

The role emphasizes teamwork, compliance with policies, and proactive communication. Experience in retail or management is valued, with a focus on safety and customer care.