Drug GM Dept Lead: Customer Experience & Growth

Kroger; Columbus (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition reimbursement

Associate discounts

Job summary

Kroger is seeking a capable leader to direct the Drug GM department, deliver outstanding customer experience, ensure a safe and clean environment, and meet sales and profit goals. You will supervise all department functions, train staff, manage inventory, scheduling, promotions, budgeting, and compliance with laws.

Join a company committed to diversity, inclusion and safety, with comprehensive benefits and growth opportunities.

Qualifications

• Knowledge of basic math.
• Ability to handle stressful situations.
• Second language: speaking, reading and/or writing.

Responsibilities

• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Establish performance goals and empower associates to meet or exceed targets.
• Develop scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on their job and participate in the performance appraisal process.
• Adhere to all local, state and federal laws, and company guidelines.
• Create an environment that allows customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products.

Skills

Knowledge of basic math

Ability to handle stressful situations

Second language: speaking, reading and

Education

High school education or equivalent

Job description

Kroger is seeking a capable leader to direct the Drug GM department, deliver outstanding customer experience, ensure a safe and clean environment, and meet sales and profit goals. You will supervise all department functions, train staff, manage inventory, scheduling, promotions, budgeting, and compliance with laws.

Join a company committed to diversity, inclusion and safety, with comprehensive benefits and growth opportunities.