Department Lead, Retail Ops & Merchandising

careers-ruralking; Clarksville (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) match

Healthcare plans

Virtual doctor visits

Associate discount

SmartDollar Program

Chaplaincy Services

Job summary

Rural King Farm and Home Store is seeking a Department Lead to ensure efficient operations in a designated department. You will manage scanning outs, inventory, price changes, and planogram adherence while maintaining store cleanliness and safety standards.

You will provide exceptional customer service, assist shoppers, and support front-end tasks as needed. This role requires adaptability, strong communication, and a proactive, team-oriented attitude.

Qualifications

• At least 2 years of retail experience with knowledge of specific department.
• Excellent verbal and written communication skills.
• Demonstrated ability to adapt to changing priorities and meet deadlines.
• Strong problem-solving and attention to detail.

Responsibilities

• Oversee department operations including scanning outs, inventory, recovery, and price changes.
• Maintain planogram compliance and signage according to company guidelines.
• Ensure department cleanliness, safety, and customer-friendly displays.
• Assist customers with inquiries and locate products to enhance satisfaction.
• Process transactions or loadouts at front end as required.
• Operate handheld devices, forklifts, pallet jacks, ladders and other retail equipment.

Skills

Retail experience

Customer service

Inventory management

POS system

Tools

POS system

Job description

Rural King Farm and Home Store is seeking a Department Lead to ensure efficient operations in a designated department. You will manage scanning outs, inventory, price changes, and planogram adherence while maintaining store cleanliness and safety standards.

You will provide exceptional customer service, assist shoppers, and support front-end tasks as needed. This role requires adaptability, strong communication, and a proactive, team-oriented attitude.