Department Assistant - FT - Lab

Trinity Health Of New England; Waterbury (CT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Great benefits and Health Insurance—开始

Generous Shift Diffs

Award-winning Hospitals andDepartments

Job summary

Saint Mary’s Hospital in Waterbury, CT, is seeking an organized clerical assistant to provide front-line support for the Laboratory Department. You will handle clerical tasks, maintain files, and assist in registration and reporting while ensuring compliance with CAP, CLIA, and related regulations.

The role requires strong MS Office skills, excellent communication, and the ability to interact professionally with physicians, staff, and patients. Day shift, full-time with competitive benefits.

Qualifications

• High School Diploma or equivalent required; Associate’s degree in a health-related field preferred.
• 3 years of administrative/clerical experience in healthcare setting preferred.
• Strong MS Office skills (Excel, Word, PowerPoint).
• Ability to communicate effectively with staff, providers and patients. Excellent telephone demeanor.
• Strong interpersonal and organizational skills required.

Responsibilities

• Provides clerical and telephone support.
• Acts as liaison between laboratory and clients.
• Ensures regulatory and compliance responsibilities (CAP, DPH & CLIA) records are up to date.
• Maintains employee files to comply with regulatory standards.
• Performs revisions and typing of current/new policy and procedure manuals.
• Records and distributes laboratory meeting minutes.
• Manages laboratory supplies (PeopleSoft and Staples).
• Assists in registration of lab work as needed.
• Faxes lab results to clients.
• Organizes CAP PT surveys.

Skills

Communication skills

Telephone etiquette

Organizational skills

Customer service

Team collaboration

Education

High School Diploma or equivalent

Associate’s degree in health-related field (preferred)

Tools

MS Excel

MS Word

PowerPoint

Job description

Employment Type: Full time Shift: Day Shift Description: Saint Mary's Hospital, Waterbury CT. You would be responsible for providing clerical and telephone support to facilitate the efficient operation of the Laboratory Department. Must be able to handle difficult calls and provide information to physicians inquiring about their patients. Duties also include regulatory and compliance responsibilities, maintaining files, scheduling and registration of lab work, preparation of documents, attending lab meetings and preparing meeting minutes, ordering supplies, filing, copying, and any other clerical duties as assigned.

What You Will Do:

• Provides clerical and telephone support
• Acts as the liaison between the laboratory and the clients.
• Fulfills all regulatory and compliance responsibilities, i.e., CAP, DPH & CLIA certifications and licensure records are up to date.
• Maintains all employee files to comply with regulatory standards.
• Performs clerical revisions and typing of current and new policy and procedure manuals.
• Records and distributes all laboratory meeting minutes.
• Manageslaboratory supplies related to section (PeopleSoft and Staples).
• Assists in registration of lab work as needed.
• Faxes lab results to clients.
• Organizes and files CAP PT surveys.
• Assists in mail delivery and specimen transport.
• Schedules Courier services to Outreach facilities.
• Performs other duties as assigned.

Position Hours:

• 40 hours, Day Shifts

Minimum Requirements:

• Position requires educational level of High School Diploma or equivalent. Associate’s degree in a health-related field, preferred.
• Three (3) yearsof administrative/clerical experience in a healthcare setting preferred.
• Strong administrative and clerical skills including proficiency in computer skills including MS Excel, MS Word, and PowerPoint.
• Ability to communicate with all levels of staff, outside providers and patients effectively and professionally. Excellent telephone demeanor.
• Strong interpersonal and organizational skills required.

Position Highlights and Benefits:

• Our Mission and Core Values
• Great benefits and Health Insurance Coverage—starting Day One!
• Generous Shift Diffs
• Award-winning Hospitals and Departments

Ministry Information:

• Saint Mary’s Hospital is a Catholic, not-for-profit, community teaching hospital that has been serving patients inWaterbury, CTand our surrounding communities since 1909. From the moment you step inside,you'll notice what makes us different: the warmth and attentiveness of our physicians and nurses, the cleanliness of our facilities, and the way we make patients and their families feel that they are truly being cared for - like a member of our family.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.