Department Assistant

Brown University Health; Providence (RI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Department Assistant to support their Collection/Customer Service department. This role involves performing essential clerical functions to ensure reimbursement on legal accounts within the Patient Financial Services Department. You will assist with preparing reports, filing legal documents, and responding to inquiries, all while maintaining quality assurance in safety and environmental policies. This is a fantastic opportunity to grow your career in a supportive environment that values teamwork and professional development.

Qualifications

• High school diploma required; business courses preferred.
• One year of office experience, especially in patient financial services.

Responsibilities

• Assist with reports for legal accounts and ensure proper documentation.
• Respond to attorney inquiries and maintain accurate records.

Skills

Office Experience

Patient Financial Services

Computer Literacy

Microsoft Word

Microsoft Excel

Education

High School Diploma

Business Courses

Tools

Microsoft Word

Microsoft Excel

Job description

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Summary

Under the general supervision of the Manager of the Collection/Customer Service department, performs a variety of clerical functions to collect and ensure reimbursement on accounts deemed as 'legal accounts' within the Brown University Health Corporate Patient Financial Services Department.

Responsibilities

1. Assist the Senior Specialist with preparing reports for 'legal accounts' or accounts in litigation and ensure placements are forwarded to the appropriate agency.
2. File, process, and close affidavits, subpoenas, liens, bankruptcies, estates, and small claims proceedings as required for the judicial system, including court appearances to assist legal counsel.
3. Use online computer programs (e.g., Word) to create legal documents as required.
4. Respond to attorney inquiries to ensure accurate and timely reimbursement.
5. Respond to legitimate requests for itemized bills related to legal accounts.
6. Document activity within the Patient Financial Services online system.
7. Attend internal and external meetings as required to stay informed about follow-up techniques, educational programs, and in-service meetings related to legal accounts.
8. Participate in educational programs and in-service meetings as needed.
9. Maintain quality assurance related to safety, environmental, and infection control policies and procedures.
10. Perform other related duties as required.

Minimum Qualifications

• High school diploma; business courses preferred.
• One year of office experience, including experience in patient financial services.
• Computer literacy, including familiarity with Microsoft Word and Excel.

Additional Information

Brown University Health is an Equal Opportunity employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, gender identity or expression, disability, veteran status, or marital status.

Location and Details

Location: Brown University Health Corporate Services, Providence, RI.

Work Type: Full-Time.

Shift: Shift 1.

Union: Non-Union.