Department Administrative & Projects Coordinator

UMass Memorial Health; Leominster (MA); On-site; USD 22,785 - 40,997; Full time

Benefits offered by this job

Signing bonus available

Job summary

UMass Memorial Health is seeking a Department Assistant to provide clerical and administrative support within the Urgent Care department. You will manage databases, process documentation, arrange meetings, and help with project work while upholding department policies.

This non-exempt role features a 32-hour work week on day shifts, a competitive hourly wage, potential signing bonus, and opportunities to contribute to process improvements and daily operations.

Qualifications

• Minimum two (2) years of related department administration experience.
• Strong written and verbal communication skills.
• Demonstrated analytical, problem‑solving, and documentation skills.
• Previous experience with database software.
• Ability to use standard computer software packages and applications.
• Knowledge of medical terminology is preferred.

Responsibilities

• Coordinate a variety of administrative assignments under department management and ensure timely processing and documentation for various programs.
• Maintain databases and spreadsheets, reconcile data for accuracy, and research and resolve data gaps.
• Provide administrative support for the department and for projects, including arranging meetings, producing correspondence and reports, and performing clerical duties such as receiving phone calls, sorting mail, and ordering supplies.
• Act as a subject‑matter expert for department policies and procedures (if required).
• Ensure adequate inventory of office supplies, maintain and arrange repair of office equipment, and set up and maintain office PCs and related equipment.
• Assist with the orientation of new department members (if required).

Skills

Communication skills

Data analysis

Documentation

Database software

General computer skills

Education

High school diploma or equivalent

Associate degree

Job description

UMass Memorial Health is seeking a Department Assistant to provide clerical and administrative support within the Urgent Care department. You will manage databases, process documentation, arrange meetings, and help with project work while upholding department policies.

This non-exempt role features a 32-hour work week on day shifts, a competitive hourly wage, potential signing bonus, and opportunities to contribute to process improvements and daily operations.