Dental Treatment Plan Pro — Close High-Value Cases

Dolan Dental PLLC; Wethersfield (CT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Paid time off

Job summary

Dolan Dental PLLC in Connecticut is seeking an experienced Treatment Plan Coordinator to be the vital link between our clinical team and patients, guiding them through high‑value plans and helping them commit to care while supporting front office operations.

The ideal candidate closes high-ticket cases, presents complex plans (Smile Design, All-on-X, Implants), coordinates third‑party financing, handles phones, scheduling, payments, and maintains patient records with care and professionalism.

Qualifications

• Proven experience presenting and closing high-end treatment plans.
• Strong track record of case acceptance/closing.
• Experience with third-party financing platforms.
• Comfortable handling front office duties (phones, scheduling, payments, CRM).
• Excellent communication and relationship-building skills.

Responsibilities

• Present and explain complex treatment plans with clarity and confidence.
• Build trust with patients to close high-ticket cases.
• Coordinate financing options to make treatment accessible.
• Follow up on pending plans to drive acceptance and scheduling.
• Manage patient records and CRM entries.
• Schedule and coordinate patient appointments.
• Collect co-pays and process payments at checkout.
• Collaborate with front desk and clinical team for smooth workflow.
• Track case acceptance rates and outcomes.
• Maintain organized patient financial and treatment records.

Skills

Close high-end treatment plans

Case acceptance

Third‑party financing

Front office coordination

Communication skills

Positive attitude

Team player

CRM and financing software

Tools

Dental practice management software

CRM software

Financing software

Job description

Dolan Dental PLLC in Connecticut is seeking an experienced Treatment Plan Coordinator to be the vital link between our clinical team and patients, guiding them through high‑value plans and helping them commit to care while supporting front office operations.

The ideal candidate closes high-ticket cases, presents complex plans (Smile Design, All-on-X, Implants), coordinates third‑party financing, handles phones, scheduling, payments, and maintains patient records with care and professionalism.