Dental Treatment Plan Concierge

ProSmile Holdings, LLC; New Jersey; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Life & Disability Insurance

Employee Assistance Program

Legal Support Services

Discount Programs

Wellness Programs

Financial Wellness Tools

Job summary

A fast-growing dental organization in New Jersey is seeking a dedicated Treatment Plan Coordinator. This role requires dental experience, excellent communication skills, and the ability to manage patient interactions effectively. The Coordinator will be responsible for welcoming new patients, explaining treatment plans, and assisting with financial options. The organization offers competitive pay, various insurance options, and a commitment to employee well-being, creating an engaging work environment focused on growth and care.

Qualifications

• Must have dental experience in a fast-paced environment.
• Strong communication skills necessary for patient interactions.
• Familiarity with office software and phone systems is essential.

Responsibilities

• Internalize the role of patient concierge and build trust.
• Make welcome calls and manage patient expectations.
• Assist patients with paperwork and ensure smooth flow.
• Present and explain treatment plans and costs to patients.
• Schedule and confirm patient appointments.

Skills

Dental Experience

Excellent written and oral communication skills

Computer competent and ability to work a multi-line phone system

Education

High School diploma or GED

Job description

A fast-growing dental organization in New Jersey is seeking a dedicated Treatment Plan Coordinator. This role requires dental experience, excellent communication skills, and the ability to manage patient interactions effectively. The Coordinator will be responsible for welcoming new patients, explaining treatment plans, and assisting with financial options. The organization offers competitive pay, various insurance options, and a commitment to employee well-being, creating an engaging work environment focused on growth and care.