Dental Treatment Financial Advocate

Pds Health; Gaithersburg (MD); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Tuition Reimbursement

401K

Paid time to volunteer in your local社区

Job summary

PDS Health is seeking a Healthcare Coordinator in Gaithersburg to partner with Dentists and help patients start recommended treatments by explaining financial options and handling pre-authorizations. You will support consultative care and keep the schedule productive.

You will be a go-to resource for insurance processes, patient objections, and communication, ensuring a Perfect Patient Experience and patients for life across the office.

Qualifications

• High School Diploma or GED is required.
• Willingness to travel between offices as needed.
• Knowledge of office practices, technology, and patient insurances.
• Able to explain financial options and handle pre-authorizations.
• Excellent written and verbal communication; patient-centric approach.
• Detail-oriented with strong organizational skills.

Responsibilities

• Model company culture and professional standards in daily work.
• Help gain financial commitment for recommended dentistry.
• Proficient in PDS system and patient financing options.
• Coordinate HC handoffs with clinicians for each exam.
• Serve as subject matter expert on available financial options.
• Overcome patient objections and maintain PPE and PFL.
• Obtain necessary insurance pre-authorizations.
• Ensure compliance with policies and regulatory requirements.
• Participate in daily huddles and team meetings.
• Support metrics and business imperatives through role execution.
• Maintain brand stewardship and professional demeanor.

Skills

Office practices

Technology applications

Patient insurances

Results oriented

Patient advocate

Process focused

Financial acumen

Influencer

Self-motivated

Multi-tasking

Interpersonal skills

Confidentiality

Organized and detail-oriented

Education

High School Diploma or GED

Travel between offices

Preferred: coursework in dentistry, insurance, or business

Job description

PDS Health is seeking a Healthcare Coordinator in Gaithersburg to partner with Dentists and help patients start recommended treatments by explaining financial options and handling pre-authorizations. You will support consultative care and keep the schedule productive.

You will be a go-to resource for insurance processes, patient objections, and communication, ensuring a Perfect Patient Experience and patients for life across the office.