Dental Treatment Coordinator — Patient Experience Champion

smilepartnersrecruitment

Saint Clair Shores (MI)

On-site

USD 34,000 - 48,000

Full time

6 days ago

Be an early applicant

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Gentle Dentist Smile Spa in Saint Clair Shores, MI is seeking a friendly Treatment Coordinator to join our team full-time. You will greet patients, coordinate appointments and treatment plans, review costs, and help patients understand their options and next steps.

In this role you will discuss financing, verify insurance benefits, and work with the clinical team to ensure a smooth patient experience. Strong communication and organizational skills are essential to deliver excellent service and

Qualifications

Friendly, professional, and patient-focused.
Organized and detail-oriented.
Comfortable discussing treatment plans and financial options.
A strong communicator and team player.
Able to multitask in a fast-paced dental office.
Experienced in dental front-office operations.

Responsibilities

Greet patients and provide a welcoming experience.
Coordinate patient appointments and treatment plans.
Review treatment recommendations and costs with patients.
Help patients understand their treatment options and next steps.
Discuss financing and payment options when applicable.
Verify insurance benefits and assist with insurance-related questions.
Coordinate with the clinical team to ensure a smooth patient experience.
Maintain accurate patient records and documentation.
Follow up with patients regarding recommended treatment.
Assist with scheduling and overall front-office operations.
Provide excellent customer service and build strong relationships with patients.