Dental Treatment Coordinator – Patient Education & Scheduling

CPF Dental; Jacksonville (FL); On-site; USD 51,577,000 - 60,174,000; Full time

Job summary

CPF Dental is seeking a Business Assistant II (Treatment Coordinator) to bridge patients and the dental team, explaining treatment plans, presenting financial options and scheduling. You will support the dentist and foster a collaborative, customer-focused environment to enhance patient experience and practice growth.

Under the Operations Leader, you will handle education, financial arrangements, scheduling, HIPAA compliance, and timely completion of duties with a proactive, solution-driven

Qualifications

• High School diploma or equivalent.
• 2+ years of dental office experience.

Responsibilities

• Educate patients on their treatment plan and clarify questions.
• Present treatment plan options including payment plans and scheduling.
• Help patients accept treatment plans and achieve financial goals.
• Support dentist and maintain a positive, collaborative environment.
• Complete administrative responsibilities accurately and timely.
• Handle patient calls and questions regarding treatment, insurance, finances and scheduling.

Skills

Self-starter

Independent worker

Goal achiever

Customer service

Tech savvy

Lifelong learner

Feedback</

Education

High School diploma or equivalent

Job description

CPF Dental is seeking a Business Assistant II (Treatment Coordinator) to bridge patients and the dental team, explaining treatment plans, presenting financial options and scheduling. You will support the dentist and foster a collaborative, customer-focused environment to enhance patient experience and practice growth.

Under the Operations Leader, you will handle education, financial arrangements, scheduling, HIPAA compliance, and timely completion of duties with a proactive, solution-driven