Dental Treatment Coordinator | Patient Experience & Growth

CPF Dental; Decatur (AL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

401(k)

PTO & paid holidays

Training and professional development

Job summary

CPF Dental in Decatur, AL is seeking a friendly Treatment Coordinator to guide patients through treatment options, explain costs, and coordinate scheduling. You’ll partner with the clinical team to ensure a smooth patient journey and build lasting relationships while delivering exceptional service in a fast-paced practice.

Ideal candidates have dental office or treatment coordination experience, strong communication, and a proactive, team-focused approach.

Qualifications

• Dental office or treatment coordination experience.
• Strong communication and relationship-building skills.
• Confident discussing treatment costs and financial options.
• Organized, dependable, and comfortable in a fast-paced environment.
• Positive, team-oriented attitude with a strong focus on customer service.
• Motivated by goals and helping the practice grow.

Responsibilities

• Present treatment plans and clearly explain recommended care.
• Build strong relationships with patients and provide an exceptional experience.
• Discuss insurance benefits, financial options, and payment arrangements.
• Follow up with patients on outstanding treatment and help improve case acceptance.
• Coordinate appointments and maintain an organized treatment schedule.
• Partner with doctors and the clinical team to ensure a smooth patient experience.
• Track treatment opportunities and support practice goals.
• Assist with front-office responsibilities as needed.

Skills

Communication

Relationship building

Cost discussion

Organization

Team player

Goal oriented

Job description

CPF Dental in Decatur, AL is seeking a friendly Treatment Coordinator to guide patients through treatment options, explain costs, and coordinate scheduling. You’ll partner with the clinical team to ensure a smooth patient journey and build lasting relationships while delivering exceptional service in a fast-paced practice.

Ideal candidates have dental office or treatment coordination experience, strong communication, and a proactive, team-focused approach.