Dental Treatment Coordinator - Office Manager

Ridge Road Family Dentistry; Parma (OH); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Bonuses/incentives

Paid time off (PTO)

A 401(k) plan

Supportive, stress-free environment

Job summary

Ridge Road Family Dentistry in Parma, OH is seeking a Dental Treatment Coordinator - Office Manager to be the hub of the practice, greeting patients, guiding front desk flow, verifying insurances, presenting treatment plans, and coordinating billing with empathy and professionalism.

This full-time role requires 3+ years of dental office experience, proficiency in Eaglesoft, and strong communication to keep the team aligned while delivering exceptional patient care. Weekend flexibility is a plus.

Qualifications

• 3+ years of dental office experience.
• Proficiency in Eaglesoft.
• Confidence in insurance billing, accounting and verifications.
• Ability to present treatment plans with clarity and care.

Responsibilities

• Greet and assist patients, manage front office flow.
• Verify insurances, present treatment plans, handle billing.
• Ensure smooth operations and coordinate with the clinical team.
• Lead with warmth and professionalism to keep patients and staff aligned.

Skills

Dental experience

Insurance billing

Communication

Office coordination

Tools

Eaglesoft

Job description

At Ridge Road Family Dentistry, we're more than a dental practice-we're a close-knit team that values trust, growth, and professionalism. As a private, well-established office in Parma, OH, we take pride in our cutting-edge care and genuine patient relationships. We also believe in taking care of our people. That means:

• $32 to $38 hour + bonuses/incentives
• Paid time off (PTO)
• A 401(k) plan
• A supportive, stress-free environment

SCHEDULE FOR OUR DENTAL TREATMENT COORDINATOR - OFFICE MANAGER:

This is a full-time position with hours Monday through Friday from 9:00 AM to 5:00 PM, plus every other Saturday to accommodate patient needs.

YOUR ROLE AS OUR DENTAL TREATMENT COORDINATOR - OFFICE MANAGER:

As our Dental Treatment Coordinator - Office Manager, you're the hub of the practice-balancing leadership and coordination with warmth and professionalism. You'll greet and assist patients, manage the front office flow, verify insurances, present treatment plans, handle billing and accounting, and ensure everything runs efficiently and smoothly. Every day, you'll serve as the go-to for both patients and the clinical team, helping create a seamless experience from the first phone call to the final follow-up. Your ability to stay organized, communicate clearly, and lead with empathy will help shape an environment where patients feel cared for and the team stays aligned.

In order to do this, you'll need the following:

• 3+ years of dental office experience
• Proficiency in Eaglesoft
• Confidence in insurance billing, accounting, and verifying insurances
• Skill in presenting treatment plans with clarity and care

COME GROW WITH US!

If you're looking for a place to grow professionally, feel appreciated, and lead with purpose-welcome to Ridge Road Family Dentistry. We can't wait to meet the person who will help us continue to deliver the exceptional care our patients deserve.

Must have the ability to pass a background check.