Dental Treatment Coordinator - Full Time

DOCS; Glendale (AZ); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Health insurance

Vision coverage

Dental coverage

Health Savings Account

Long Term Disability

Short-Term Disability & Life Insurance

401K with company matching

Job summary

DOCS Dental in Glendale, AZ seeks a friendly Member Coordinator to greet patients, manage phone lines, and schedule appointments using Denticon. The role focuses on service excellence, accurate data entry, and smooth daily reception operations within a military-family oriented practice.

Requirements include a high school diploma and 1–2 years’ admin experience, plus a valid driver’s license. Real ID prep may be needed; dental software familiarity is a plus.

Qualifications

• High school diploma and 1-2 years of administrative experience.
• Must have or be willing to obtain a Real ID before starting.
• Preferred experience in a dental office and knowledge of dental software.
• Strong organizational, communication, and Microsoft Office skills.

Responsibilities

• Organize workflow, prioritize tasks, and handle multiple responsibilities efficiently.
• Greet patients warmly, making them feel comfortable and valued.
• Answer a multi-line phone system with friendly, professional etiquette.
• Schedule appointments using our Denticon software and ensure data accuracy.
• Perform daily close-out procedures and maintain a tidy reception area.
• Build positive relationships with patients and provide excellent customer service.

Skills

Organizational skills

Communication

Microsoft Office

Driver's license

Education

High school diploma

Tools

Denticon software

Job description

Why Join DOCS Dental?

DOCS Dental is seeking a welcoming, organized Member Coordinator to join our team in a state-of-the-art dental practice serving military families and veterans. As part of the Army and Air Force Exchange Services, our practice is committed to building lasting relationships with our patients in a warm, family-like atmosphere.

Schedule:

• Monday – Friday: 8:00 a.m. – 5:00 p.m.
• Rotating Saturdays: 8:00 a.m. – 4:00 p.m.

Your Key Responsibilities:

• Organize workflow, prioritize tasks, and handle multiple responsibilities efficiently.
• Greet patients warmly, making them feel comfortable and valued.
• Answer a multi-line phone system with friendly, professional etiquette.
• Schedule appointments using our Denticon software and ensure data accuracy.
• Perform daily close-out procedures and maintain a tidy reception area.
• Build positive relationships with patients and provide excellent customer service.

Requirements

What We’re Looking For:

• High school diploma and at least 1-2 years of administrative experience.
• Current driver’s license and reliable transportation.
• Must have or be willing to obtain a Real ID before starting.
• Preferred experience in a dental office and knowledge of dental software.
• Strong organizational, communication, and Microsoft Office skills.
• Thorough criminal background check and urinalysis required

What We Offer for Full-Time Team Members:

• The chance to provide care to military dependents, making a lasting impact.
• Generous Paid Time Off and paid holidays.
• Comprehensive health, vision, and dental coverage.
• Health Savings Account (HSA), Long Term Disability, and Short-Term Disability & Life Insurance options.
• 401K with company matching contributions.

________________________________________

If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process.

DOCS Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.