Dental Treatment Coordinator - Full Time

DOCS; Northern (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Health, vision & dental

HSA

Disability & life insurance

401K matching

Job summary

DOCS Dental is seeking a friendly Member Coordinator to join our military-family focused practice. You’ll greet patients, manage the front desk, schedule appointments in Denticon, and ensure accurate data entry in a welcoming, team-based environment.

This full-time role offers competitive benefits, PTO, health coverage, and 401(k) matching. A high school diploma and 1-2 years of administrative experience are required, with Real ID readiness and dental software knowledge preferred.

Qualifications

• High school diploma with 1-2 years of admin experience.
• Valid driver’s license and reliable transportation.
• Willing to obtain Real ID before starting.
• Dental office experience and knowledge of dental software preferred.
• Strong organizational and communication skills; proficiency in Microsoft Office.
• Background check and drug screening required.

Responsibilities

• Organize workflow, prioritize tasks, and handle multiple responsibilities.
• Greet patients warmly and make them feel valued.
• Answer a multi-line phone system with professional etiquette.
• Schedule appointments using Denticon and ensure data accuracy.
• Perform daily close-out procedures and keep reception tidy.
• Build positive patient relationships and deliver excellent service.

Skills

Organization

Communication

Customer service

Multitasking

Office skills

Tools

Denticon software

MS Office

Job description

Description

Join DOCS Dental as a Member Coordinator - Be the Friendly Face of Our Military Dental Practice!

DOCS Dental is seeking a welcoming, organized Member Coordinator to join our team in a state-of-the-art dental practice serving military families and veterans. As part of the Army and Air Force Exchange Services, our practice is committed to building lasting relationships with our patients in a warm, family-like atmosphere.

Why Join DOCS Dental?

At DOCS Dental, we believe in more than just providing care—we believe in building relationships. Our practices are expanding, and we’re looking for talented, compassionate dental professionals who are dedicated to serving the families of those who serve our nation. With a family-oriented environment, cutting-edge technology, and the unique opportunity to work on military bases, you'll experience professional growth while making a real difference.

Office Hours:

• Monday - Friday: 8:00 a.m. - 5:00 p.m.
• Saturdays: 8:00 a.m. - 4:00 p.m.

Your Key Responsibilities:

• Organize workflow, prioritize tasks, and handle multiple responsibilities efficiently.
• Greet patients warmly, making them feel comfortable and valued.
• Answer a multi-line phone system with friendly, professional etiquette.
• Schedule appointments using our Denticon software and ensure data accuracy.
• Perform daily close‑out procedures and maintain a tidy reception area.
• Build positive relationships with patients and provide excellent customer service.

Why Join DOCS Dental? As a key member of our team, you’ll support our mission to provide exceptional dental care to the military community. We’re looking for someone who values patient relationships and brings enthusiasm to a collaborative, supportive work environment.

Requirements

What We’re Looking For:

• High school diploma and at least 1-2 years of administrative experience.
• Current driver’s license and reliable transportation.
• Must have or be willing to obtain a Real ID before starting.
• Preferred experience in a dental office and knowledge of dental software.
• Strong organizational, communication, and Microsoft Office skills.
• Thorough criminal background check and urinalysis required

What We Offer for Full-Time Team Members:

At DOCS Dental, we value our employees and offer a competitive benefits package, including:

• Competitive salary based on experience.
• The chance to provide care to military dependents, making a lasting impact.
• Generous Paid Time Off and paid holidays.
• Comprehensive health, vision, and dental coverage.
• Health Savings Account (HSA), Long Term Disability, and Short-Term Disability & Life Insurance options.
• 401K with company matching contributions.

Commitment to Diversity and Inclusion:

DOCS Health is proud to be an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees and applicants, free from unlawful discrimination and harassment, ensuring everyone feels valued and respected.

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If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process.

DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.