Dental Treatment Coordinator - Full Time

Dentrust Optimized Care Solutions; Town of Florida (NY); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Health, vision, and dental coverage

Health Savings Account (HSA)

Disability & Life Insurance

401K with company matching

Job summary

DOCS Dental is seeking a welcoming Treatment Coordinator to join our state‑of‑the‑art dental practice serving military families and veterans. You will greet patients, schedule appointments, and manage a multi‑line phone system with professional etiquette.

The role requires 1–2 years of administrative experience, strong organizational skills, and knowledge of dental software. A driver’s license and reliable transportation are also expected, with full‑time hours Monday–Friday and rotating

Qualifications

• High school diploma or equivalent required.
• 1–2 years of administrative experience.
• Knowledge of dental software is preferred.
• Strong organizational and communication skills required.

Responsibilities

• Greet patients warmly and build rapport.
• Answer multi-line phone system professionally.
• Schedule appointments using Denticon and ensure data accuracy.
• Organize workflow and prioritize multiple tasks.
• Maintain a tidy reception area and perform daily close-out procedures.
• Provide excellent customer service and patient relations.

Skills

Organizational skills

Customer service

Communication

Microsoft Office

Education

High school diploma

Tools

Denticon

Dental software

Job description

Description

DOCS Dental is seeking a welcoming, organized Treatment Coordinator to join our team in a state‑of‑the‑art dental practice serving military families and veterans. As part of the Army and Air Force Exchange Services, our practice is committed to building lasting relationships with our patients in a warm, family‑like atmosphere.

Job Type

Full-time

Why Join DOCS Dental?

At DOCS Dental, we believe in more than just providing care—we believe in building relationships. Our practices are expanding, and we’re looking for talented, compassionate dental professionals who are dedicated to serving the families of those who serve our nation. With a family‑oriented environment, cutting‑edge technology, and the unique opportunity to work on military bases, you'll experience professional growth while making a real difference.

Schedule

• Monday – Friday: 8:00 a.m. – 5:00 p.m.
• Rotating Saturdays: 8:00 a.m. – 4:00 p.m.

Your Key Responsibilities

• Organize workflow, prioritize tasks, and handle multiple responsibilities efficiently.
• Greet patients warmly, making them feel comfortable and valued.
• Answer a multi‑line phone system with friendly, professional etiquette.
• Schedule appointments using our Denticon software and ensure data accuracy.
• Perform daily close‑out procedures and maintain a tidy reception area.
• Build positive relationships with patients and provide excellent customer service.

Requirements

• High school diploma and at least 1‑2 years of administrative experience.
• Current driver’s license and reliable transportation.
• Must have or be willing to obtain a Real ID before starting.
• Preferred experience in a dental office and knowledge of dental software.
• Strong organizational, communication, and Microsoft Office skills.
• Thorough criminal background check and urinalysis required.

What We Offer For Full‑Time Team Members

• Competitive salary based on experience.
• The chance to provide care to military dependents, making a lasting impact.
• Comprehensive health, vision, and dental coverage.
• Health Savings Account (HSA), Long Term Disability, and Short-Term Disability & Life Insurance options.
• 401K with company matching contributions.

Commitment To Diversity And Inclusion

DOCS Health is proud to be an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees and applicants, free from unlawful discrimination and harassment, ensuring everyone feels valued and respected.