Dental Treatment Coordinator - Elevate Patient Experience

Lane-; Greensboro (NC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive pay!

401(k) Employer Contribution Plan

Quarterly Performance Bonus!

Paid Treatment Coordinator Training in

Employee Assistance Program!

Paid Time Off & Holidays!

Fridays off at 2 PM!

Volunteer opportunities with SmileSqud

Job summary

Lane & Associates Family Dentistry is hiring a Dental Treatment Coordinator in Greensboro, NC. You will be the first point of contact for patients, scheduling and coordinating appointments, explaining treatment plans, and assisting with insurance verification and payments.

The role emphasizes accuracy, HIPAA compliance, and a welcoming patient experience. Ideal candidates have 1–2 years in a dental front office or treatment coordination role, with strong communication, organization, and computer

Qualifications

• Minimum 1-2 years in a dental front office or treatment coordination role.
• Professional, polished demeanor with strong communication skills.
• Ability to lift 15-20 lbs and work in a team environment.

Responsibilities

• Serve as a primary point of contact for patients with a welcoming, professional experience.
• Manage multi-line phone system to schedule, reschedule, and confirm appointments.
• Present and review treatment plans to promote case acceptance.
• Verify insurance coverage and eligibility, update records, and process payments.
• Maintain HIPAA-compliant electronic patient records and reception area.

Skills

Strong communication

Attention to detail

Organizational skills

Team collaboration

Proficiency with computers

Education

High School Diploma or GED

Tools

Denticon

Job description

Lane & Associates Family Dentistry is hiring a Dental Treatment Coordinator in Greensboro, NC. You will be the first point of contact for patients, scheduling and coordinating appointments, explaining treatment plans, and assisting with insurance verification and payments.

The role emphasizes accuracy, HIPAA compliance, and a welcoming patient experience. Ideal candidates have 1–2 years in a dental front office or treatment coordination role, with strong communication, organization, and computer