Dental Receptionist

PineView Dental Health; Park City (UT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid Holidays

Paid Time Off

Dental Care

Monthly Bonus

Job summary

PineView Dental Health in Park City, Utah, seeks a friendly Dental Receptionist (Patient Care Coordinator) to ensure appointments are booked or rescheduled to meet patient needs.

You will warmly welcome patients, help with paperwork, prepare charts, coordinate patient flow, and maintain accurate records in the Practice Management system.

Responsibilities include answering phones, verifying insurance, scheduling, reminders, and supporting the dental team to deliver excellent patient care.

Qualifications

• GED or high school diploma required.
• Proficient with dental terminology and Dentrix software.
• Strong telephone etiquette and professional communication.
• Excellent organizational abilities and attention to detail.
• Experience handling patient scheduling and front-desk tasks.

Responsibilities

• Welcome and greet patients in a warm, friendly manner.
• Schedule and confirm appointments; assist with paperwork.
• Verify insurance, collect payments, and provide receipts.
• Manage patient records in the Practice Management system.
• Coordinate patient flow and support daily office routines.
• Maintain hygiene and recare schedules; respond to inquiries.

Skills

Customer service

Phone etiquette

Organizational skills

Dental terminology

Education

GED or high school diploma

Tools

Dentrix

Job description

We’re searching for a friendly Dental Receptionist (Patient Care Coordinator) to make sure that dental patients’ appointments are properly booked or rescheduled based on their needs. The dental receptionist’s duties include welcoming/dismissing patients in a warm and friendly manner. Assists the patient in scheduling any procedures or follow-up visits and provides any necessary instructions to the patient, collects payments, and provides a receipt for payment to patients. Answers the telephone, schedules appointments, assists with patient finances, prints and mails statements, maintains patient records, and coordinates patient flow.Maintains patient account information, routing x-rays to the doctor for review, managing recare and reactivation, miscellaneous correspondence and public relations duties. Responsible for accurate documentation of all patient communications in the chart and Practice Management system.

Patient Care Coordinator Duties & Responsibilities

• Welcoming and greeting patients into the office
• Scheduling and confirming appointments
• Assisting patients with filling out paperwork
• Getting the dental staff’s charts and daily routines ready
• Keeping track of recent treatments and procedures and updating patient dataSetting up follow-up appointments and sending out phone reminders
• Verifies insurance for the next day and 2 days ahead for new patients
• Answering phones, photocopying, filing, and faxing are examples of common office duties
• Is responsible for filling the hygiene schedules and keeping them filled to assist in exceeding goals
• Makes calls and sends letters to reactivate patients

Patient Care Coordinator Requirements

• GED or high school diploma
• Dental terminology is well-versed
• Dental practice management software expert (Dentrix)
• Working understanding of administrative procedures in general
• Telephone etiquette
• Outstanding organizational abilities
• Outstanding customer service abilities

Office Hours: Mon-Thur 8am-5pm

Benefits

• Paid Holidays
• Paid Time Off
• Dental Care
• Monthly Bonus

We are located in Summit Park, so the commute is only 20 min from East SLC