Dental Treatment Concierge & Patient Experience

Johnson Family Dental; Alexandria (VA); On-site; USD 23,419 - 24,796; Part time

Benefits offered by this job

Paid Time Off

Health insurance

Dental insurance

Vision insurance

401k plan

Job summary

Johnson Family Dental in Alexandria is looking for a motivated Treatment Care Coordinator. In this role, you will present treatment plans, review insurance benefits, and support patient education. Join a collaborative team that values exceptional patient care.

This position offers a pay rate of $17-$18 per hour, alongside various benefits including PTO and health insurance. Candidates must have at least one year of related experience and strong communication skills.

Qualifications

• At least one year related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.

Responsibilities

• Present and explain treatment plans clearly and confidently to patients.
• Review insurance benefits, financing options, and payment arrangements.
• Support case acceptance through strong communication and patient education.
• Coordinate scheduling to maximize provider efficiency and patient flow.
• Maintain follow-up systems for pending treatment and patient communication.
• Create a welcoming and positive patient experience from consultation through treatment.
• Work collaboratively with doctors, clinical staff, and front office teams.

Skills

Strong communication skills

Interpersonal skills

Knowledge of dental terminology

Job description

Johnson Family Dental in Alexandria is looking for a motivated Treatment Care Coordinator. In this role, you will present treatment plans, review insurance benefits, and support patient education. Join a collaborative team that values exceptional patient care.

This position offers a pay rate of $17-$18 per hour, alongside various benefits including PTO and health insurance. Candidates must have at least one year of related experience and strong communication skills.