Dental Treatment Concierge & Patient Advocate

Commonwealth Dentistry; Wisconsin; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Commonwealth Dentistry is seeking a Treatment Coordinator to advocate and educate patients on dental treatment plans and financial options. You will greet patients, schedule appointments, answer phones, and handle billing duties with a focus on smooth patient experiences.

The role emphasizes explaining treatment plans, guiding patients through payment choices, and coordinating insurance and financing as needed to secure plan acceptance.

Qualifications

• Experience in a dental front office or equivalent role.
• Ability to explain treatment options clearly to patients.
• Familiarity with dental insurance requirements and billing processes.

Responsibilities

• Greet and check patients in and out before and after treatment.
• Explain treatment plans and educate patients.
• Conduct financial consultations and discuss payment options.
• Bill dental insurance and post payments and estimates.
• Coordinate scheduling and patient follow-ups.

Skills

Interview patients

Explain treatment plans

Financial consultations

Billing and payments

Education

Front Office Dental experience

Microsoft Office proficiency

Dental insurance knowledge

Tools

Dental practice management software

Microsoft Office

Job description

Commonwealth Dentistry is seeking a Treatment Coordinator to advocate and educate patients on dental treatment plans and financial options. You will greet patients, schedule appointments, answer phones, and handle billing duties with a focus on smooth patient experiences.

The role emphasizes explaining treatment plans, guiding patients through payment choices, and coordinating insurance and financing as needed to secure plan acceptance.