Dental Software Trainer - Travel & Go-Live Expert

DSN Software; United States; Hybrid; USD 75,000 - 95,000; Full time

Job summary

DSN Software is seeking a Software Trainer to walk into busy oral surgery practices and get everyone, from the front desk to the doctor, up and running on DSN fast. You’ll own onsite and remote training for new customers going live, build the materials that make training stick, and become the person practices call when they need help.

This isn’t a read-from-a-script job. You’ll need to read a room, adapt on the fly, and translate complex workflows into language that actually clicks.

Qualifications

• Experience translating complex software for non-technical users.
• Willingness to travel frequently and train in multiple offices.
• Ability to build clear training materials and guides.

Responsibilities

• Lead onsite and remote training for new DSN customers going live — including full practice conversions from WinOMS, Sensei, paper-based systems, and others
• Run pre-training check-ins with offices to assess conversion status, data migration readiness, and workflow-specific needs before you arrive
• Build and refine training materials: session agendas, quick-reference guides, how-to docs, and video walkthroughs
• Evaluate effectiveness through post-session feedback and follow-up assessments and then iterate on what’s not landing
• Stay current on DSN product updates and new features so your training content never falls behind the platform
• Provide post-go-live support and collaborate with our Support team between training assignments to sharpen your product knowledge
• Keep detailed session records and travel logs

Skills

Strong communicator

Public speaking

Onsite & remote training

Organizational skills

Dental software familiarity

Tools

DSN software

WinOMS

Sensei

Dentrix

Eaglesoft

Job description

DSN Software is seeking a Software Trainer to walk into busy oral surgery practices and get everyone, from the front desk to the doctor, up and running on DSN fast. You’ll own onsite and remote training for new customers going live, build the materials that make training stick, and become the person practices call when they need help.

This isn’t a read-from-a-script job. You’ll need to read a room, adapt on the fly, and translate complex workflows into language that actually clicks.