Dental Scheduling & Patient Care Coordinator

Confidential; Orange Park (FL); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Training & development

Dental Care for you and your family

Health & Vision Insurance

Job summary

A dental practice in Orange Park, Florida is seeking a motivated dental professional for a full-time role in their onsite call center. The position involves managing patient communications, scheduling appointments, and maintaining patient expectations. Ideal candidates have at least one year of customer service and dental experience. Competitive salary of $18-22 per hour plus office bonus opportunities, along with comprehensive benefits including health insurance and a 401(k) plan.

Qualifications

• Minimum of 1 year in a customer service or sales position.
• Minimum of 1 year of dental experience.
• Excellent verbal and written communication skills.

Responsibilities

• Manage incoming and outbound calls including social media and marketing inquiries.
• Assess patient needs, schedule and confirm patient appointments.
• Follow-up with patients pre and post appointment.
• Collaborate with front office personnel to find efficient ways to schedule.

Skills

Customer service experience

Sales experience

Bilingual

Excellent communication skills

Ability to multi-task

Job description

A dental practice in Orange Park, Florida is seeking a motivated dental professional for a full-time role in their onsite call center. The position involves managing patient communications, scheduling appointments, and maintaining patient expectations. Ideal candidates have at least one year of customer service and dental experience. Competitive salary of $18-22 per hour plus office bonus opportunities, along with comprehensive benefits including health insurance and a 401(k) plan.