Dental Schedule Coordinator

Confidential; Orange Park (FL); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Training & development

Dental Care for you and your family

Health & Vision Insurance

Job summary

A dental practice in Orange Park, Florida is seeking a motivated dental professional for a full-time role in their onsite call center. The position involves managing patient communications, scheduling appointments, and maintaining patient expectations. Ideal candidates have at least one year of customer service and dental experience. Competitive salary of $18-22 per hour plus office bonus opportunities, along with comprehensive benefits including health insurance and a 401(k) plan.

Qualifications

• Minimum of 1 year in a customer service or sales position.
• Minimum of 1 year of dental experience.
• Excellent verbal and written communication skills.

Responsibilities

• Manage incoming and outbound calls including social media and marketing inquiries.
• Assess patient needs, schedule and confirm patient appointments.
• Follow-up with patients pre and post appointment.
• Collaborate with front office personnel to find efficient ways to schedule.

Skills

Customer service experience

Sales experience

Bilingual

Excellent communication skills

Ability to multi-task

Job description

Benefits:

401(k)

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Training & development

We are looking for a MOTIVATED dental professional to join our onsite call center team, located in Orange Park/Middleburg/Fleming Island area.

Summary:

Commuting Distance to Orange Park/Middleburg/Fleming Island areas

Full Time position

$18-22 per hour + office bonus structure

Duties/Responsibilities:

Manage incoming and outbound calls including, social media and marketing inquiries

Assess patient needs, schedule and confirm patient appointments

Follow-up with patients pre and post appointment

Manage patient expectations while communicating effectively

Collaborate with front office personnel to find efficient ways to schedule

Maintain patient attrition by being proactive

Qualifications:

Minimum of 1 year in a customer service or sales position

Minimum of 1 year of dental experience

Bi-lingual a plus

Excellent verbal and written communication skills

Ability to multi-task in a fast-paced environment

Benefits:

Employee/Office Bonus Opportunities

Health & Vision Insurance

Dental Care for you and your family

401k + Match

Technology Advancements