Dental Receptionist/Treatment Coordinator

Ideal Smiles Dentistry; Virginia Beach (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) with company match

Health insurance

Vision insurance

Health Savings Account (HSA)

Paid time off (PTO)

Employee discounts

Employee referral program

Retirement benefits

Job summary

Ideal Smiles Dentistry in Virginia Beach is hiring an experienced Dental Treatment Coordinator to join our patient-focused team. You will present treatment plans, explain financing options, and help patients move forward with recommended care.

The ideal candidate has dental office experience, strong communication, and Dentrix proficiency. You will coordinate scheduling, verify insurance benefits, and support clinicians to ensure a smooth, positive patient experience.

Qualifications

• Previous dental office experience is required.
• Strong treatment presentation and case acceptance skills.
• Dentrix experience is preferred.
• Excellent communication, interpersonal, and organizational skills.
• Solid understanding of dental insurance, billing and financial arrangements.

Responsibilities

• Present dental treatment plans clearly and confidently to patients.
• Educate patients about procedures, costs, insurance benefits, and financing options.
• Build trusting relationships and help patients make informed treatment decisions.
• Follow up on unscheduled treatment to improve case acceptance.
• Verify dental insurance benefits and explain patient financial responsibilities.
• Coordinate appointments and work with clinical and front office teams.
• Maintain accurate patient records and ensure a smooth patient experience.

Skills

Dental experience

Treatment presentation

Communication

Insurance & billing

Multitasking

Punctuality

Team player

Attention to detail

Professional appearance

References

Positive attitude

Tools

Dentrix

Job description

Join Our Team – Grow Your Career in Dentistry!

We are seeking an experienced, motivated, and highly professional Dental Treatment Coordinator to join our modern, patient-focused dental practice.

Are you a confident communicator who enjoys building patient relationships and helping patients say YES to healthier, more beautiful smiles?

Our ideal candidate is organized, dependable, enthusiastic, and skilled at presenting treatment plans, explaining financial options, and achieving strong case acceptance.

Key Responsibilities

NOW HIRING: DENTAL TREATMENT COORDINATOR

• Present dental treatment plans clearly and confidently to patients.
• Educate patients about recommended procedures, costs, insurance benefits, and financing options.
• Build trusting relationships and help patients make informed treatment decisions.
• Follow up on unscheduled treatment to improve case acceptance.
• Verify dental insurance benefits and explain patient financial responsibilities.
• Coordinate appointments and work closely with the clinical and front office teams.
• Maintain accurate patient records and ensure a smooth, positive patient experience.

Qualifications & Requirements

• Previous dental office experience required.
• Strong treatment presentation and case acceptance skills.
• Dentrix experience preferred.
• Excellent communication, interpersonal, and organizational skills.
• Solid understanding of dental insurance, billing, and financial arrangements.
• Professional appearance, demeanor, and business attire.
• Exceptional attention to detail and ability to multitask.
• Dependable, punctual, and team-oriented.
• Strong professional references.
• A positive, patient-first attitude.

Benefits

• Competitive compensation based on experience and qualifications.
• 401(k) with employer matching.
• Health and vision insurance.
• Health Savings Account (HSA).
• Paid time off (PTO).
• Employee discounts.
• Employee referral program.
• Retirement benefits.
• Supportive, growth-focused team environment.

Position: Dental Treatment Coordinator

Work Location: In Person

Compensation: Based on experience

Ready to Take the Next Step?

If you are an experienced dental professional with a passion for patient care, outstanding communication skills, and a proven ability to help patients move forward with recommended treatment, we would love to meet you!