Dental Receptionist – Patient Concierge with Growth

ARK Dental; Norwalk (CT); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Opportunities for advancement

Paid time off

Retirement plan

Job summary

ARK Dental is seeking a dedicated Dental Receptionist to manage front desk operations and create a welcoming patient environment. You will handle scheduling, records, and communications while using Dentrix Ascend to support efficient office workflows.

The role requires familiarity with medical terminology, strong organizational skills, and excellent communication to interact with patients and staff in a busy dental practice. In-person work with potential advancement opportunities is offered.

Qualifications

• Previous experience as a Medical Receptionist or in a similar role is preferred.
• Familiarity with Dentrix Ascend or similar electronic health record systems is a plus.
• Knowledge of medical terminology, coding, and health information management practices is essential.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
• Ability to maintain professionalism while handling sensitive information.
• Experience in office management within a healthcare setting is desirable but not mandatory.

Responsibilities

• Greet patients warmly and manage their check-in and check-out processes.
• Schedule appointments and manage the dental office calendar effectively.
• Handle patient inquiries and provide information regarding services offered.
• Maintain accurate patient records and ensure confidentiality in compliance with health information management standards.
• Process medical collections and insurance claims, ensuring proper coding and documentation.
• Assist with filing and organizing patient files, both electronic and paper-based.
• Collaborate with dental staff to ensure smooth office operations and patient flow.
• Utilize medical terminology to communicate effectively with patients and healthcare providers.

Skills

Customer service

Medical terminology

Computer skills

Tools

Dentrix Ascend

Job description

ARK Dental is seeking a dedicated Dental Receptionist to manage front desk operations and create a welcoming patient environment. You will handle scheduling, records, and communications while using Dentrix Ascend to support efficient office workflows.

The role requires familiarity with medical terminology, strong organizational skills, and excellent communication to interact with patients and staff in a busy dental practice. In-person work with potential advancement opportunities is offered.