Dental Receptionist — Patient Care & Scheduling Pro

42 NORTH DENTAL; Concord (NH); On-site; USD 28,000 - 34,000; Full time

Job summary

42 North Dental in Concord, NH is seeking a Patient Care Representative (Dental Receptionist) to provide frontline support, greet patients, schedule appointments, review treatment plans and financial responsibilities, and ensure HIPAA compliant records. The role emphasizes delivering exceptional patient service and accurate data entry in a computerized environment.

The position requires excellent customer service, clear communication, a positive attitude, and the ability to multitask while

Qualifications

• Excellent customer service skills.
• Clear speaking and telephone voice.
• Positive attitude and energetic personality.
• Comfortable in a computerized environment.
• Ability to multitask.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person
• Schedule and confirm appointments
• Review and educate patients on treatment plans and financial responsibilities
• Accurately confirm insurance benefits, communicate and collect patient payment obligations
• Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
• Respond to and reply to requests for information
• Maintain strict compliance with HIPAA and patient privacy
• Perform other related job duties as assigned

Skills

Customer service

Communication

Multitasking

Computer skills

Job description

42 North Dental in Concord, NH is seeking a Patient Care Representative (Dental Receptionist) to provide frontline support, greet patients, schedule appointments, review treatment plans and financial responsibilities, and ensure HIPAA compliant records. The role emphasizes delivering exceptional patient service and accurate data entry in a computerized environment.

The position requires excellent customer service, clear communication, a positive attitude, and the ability to multitask while