Dental Receptionist: Front Desk & Patient Experience

Ampla Health; California; On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

4 weeks paid time off

9 paid holidays

401k and profit sharing

Job summary

Ampla Health is hiring a Dental Receptionist to be the friendly first contact for patients. You will handle front desk duties, appointment scheduling, insurance verification, and payment processing to ensure a smooth patient experience.

The role requires a High School Diploma or GED, fast typing and proficiency with Word and CPS dental software, plus strong communication skills. Bilingual skills are preferred to serve diverse communities.

Qualifications

• High School Diploma or GED required.
• Typing speed of 40+ WPM.
• Proficient with Microsoft Word and dental software CPS.
• Strong verbal, written, and interpersonal communication skills.
• Bilingual abilities preferred (Spanish, Punjabi, or Hmong).

Responsibilities

• Greet and assist patients in person and over the phone.
• Schedule, confirm, and follow up on dental appointments.
• Verify dental coverage, treatment authorizations, and patient eligibility.
• Generate treatment estimates and collect co-pays or fees.
• Reconcile daily payments and prepare deposit records.
• Process referrals, record requests, and patient correspondence.
• Maintain electronic patient records, scan documents, and support front office operations.
• Collaborate with dental and billing teams to ensure efficient clinic workflow.

Skills

Typing speed 40+ WPM

Microsoft Word

Dental software CPS

Verbal and written communication

Bilingual preferred

Education

High School Diploma or GED

Tools

CPS dental software

Job description

Ampla Health is hiring a Dental Receptionist to be the friendly first contact for patients. You will handle front desk duties, appointment scheduling, insurance verification, and payment processing to ensure a smooth patient experience.

The role requires a High School Diploma or GED, fast typing and proficiency with Word and CPS dental software, plus strong communication skills. Bilingual skills are preferred to serve diverse communities.