Dental Receptionist / Front Desk Coordinator ( Full Time)

PDS Management Services, LLC; Jefferson Heights (NY); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

FSA/HSA

PTO

Employee Discounts

Referral Bonus Program

Job summary

Pediatric Dentistry of Catskill is seeking a Front Desk / Patient Coordinator for a full-time, on-site role in Catskill, NY. You will welcome families, verify insurance, schedule appointments, and explain treatment options in a warm, kid-friendly environment.

The position offers $22-$26/hour plus bonuses, a $1,200 sign-on, quarterly bonuses, annual reviews, and a comprehensive benefits package including 401(k), medical/dental/vision, FSA/HSA, PTO, and discounts.

Qualifications

• 1+ year of dental front desk or receptionist experience (Required).
• Experience with Dentrix or similar dental practice software (Preferred).
• Familiarity with pediatric dental terminology and procedures.
• Strong communication, organization, and multitasking skills.
• Friendly, reliable, and professional under pressure.
• Spanish-speaking a plus.
• High school diploma or equivalent (Required).
• Ability to commute or relocate to Catskill, NY (Required).

Responsibilities

• Greet patients and families with professionalism and warmth.
• Verify insurance, update patient records, and process forms and payments.
• Schedule, confirm, and manage appointments using dental software.
• Clearly explain treatment plans, insurance coverage, and financial options.
• Coordinate with the clinical team to maintain patient flow.
• Answer phones, manage referrals, and follow up on overdue visits.
• Ensure HIPAA compliance and accurate documentation.
• Create a positive and welcoming environment for every child and parent.

Skills

Dental front desk experience

Receptionist experience

Dentrix software

Spanish (bonus)

Communication skills

Organization

Multitasking

Education

High school diploma or equivalent

Job description

Front Desk / Patient Coordinator - Full-Time
Location: Catskill, NY (On-site)
Pay: $22-$26/hour + Bonuses
$1,200 Sign-On Bonus
Join a team where every smile starts at the front desk!

About Pediatric Dentistry of Catskill

At Pediatric Dentistry of Catskill, we specialize in providing exceptional dental care in a warm, kid-friendly environment. From regular check-ups to specialized treatments, our mission is to help children and teens achieve healthy, confident smiles for life. We are seeking a dedicated Front Desk / Patient Coordinator to help ensure every visit is smooth, efficient, and welcoming.

Pay & Perks

• $22-$26/hour (based on experience)

• $1,200 Sign-On Bonus

• Quarterly Performance Bonuses

• Annual Reviews & Advancement Opportunities

• Full Benefits Package:

  • 401(k) Retirement Plan

  • Medical, Dental, Vision, and Life Insurance

  • Flexible Spending Account (FSA) & Health Savings Account (HSA)

  • Paid Time Off (PTO)

  • Employee Discounts

  • Referral Bonus Program

Schedule

• Full-Time | Monday-Friday | 8-hour shifts

• On-site position in Catskill, NY

Key Responsibilities

• Greet patients and families with professionalism and warmth

• Verify insurance, update patient records, and process forms and payments

• Schedule, confirm, and manage appointments using dental software

• Clearly explain treatment plans, insurance coverage, and financial options

• Coordinate with the clinical team to maintain patient flow

• Answer phones, manage referrals, and follow up on overdue visits

• Ensure HIPAA compliance and accurate documentation

• Create a positive and welcoming environment for every child and parent

What We're Looking For

• 1+ year of dental front desk or receptionist experience (Required)

• Experience with Dentrix or similar dental practice software (Preferred)

• Familiarity with pediatric dental terminology and procedures

• Strong communication, organization, and multitasking skills

• Friendly, reliable, and professional under pressure

• Spanish-speaking a plus

• High school diploma or equivalent (Required)

• Ability to commute or relocate to Catskill, NY (Required)

Why Join Us?

Be the first smile our patients see and help make dental visits a positive experience for children and families. Join a team that values compassion, collaboration, and growth.

If you love kids, thrive in a fast-paced environment, and enjoy making people smile, we'd love to meet you!