Dental Receptionist / Front Desk Coordinator ( Full Time)

HQRC Management Services; Village of Suffern (NY); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Sign-On Bonus

Quarterly Bonuses

Annual Reviews

Full Benefits

401(k)

Paid Time Off

Employee Discounts

Referral Bonus

Job summary

Pediatric Dentistry of Monsey, Monsey, NY, is hiring a Front Desk / Patient Coordinator for a full-time, on-site role. You will greet families, verify insurance, schedule appointments, explain treatment options, and ensure HIPAA-compliant records in a warm, child-friendly environment.

Strong communication, organization, and a minimum 1+ year of dental front desk experience are required. Bilingual Spanish abilities are strongly preferred and relocation to Monsey, NY is expected.

Qualifications

• 1+ year dental front desk or receptionist experience.
• Experience with Dentrix or similar dental software.
• Familiarity with pediatric terminology and procedures.
• Strong communication, organization and multitasking skills.
• Spanish-speaking strongly required.
• High school diploma or equivalent.
• Ability to commute or relocate to Monsey, NY.

Responsibilities

• Greet patients and families with professionalism and warmth.
• Verify insurance, update patient records, and process forms/payments.
• Schedule, confirm, and manage appointments using dental software.
• Explain treatment plans, insurance coverage, and financial options.
• Coordinate with the clinical team to maintain patient flow.
• Answer phones, manage referrals, and follow up on overdue visits.
• Ensure HIPAA compliance and accurate documentation.
• Create a positive and welcoming environment for every child and parent.

Skills

Spanish-speaking

Customer service

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Dentrix

Job description

Front Desk / Patient Coordinator - Full-Time
Location: Monsey, NY (On-site)
Pay: $22-$26/hour + Bonuses
$800 Sign-On Bonus
Join a vibrant pediatric dental team making kids smile every day!

About Pediatric Dentistry of Monsey
At Pediatric Dentistry of Monsey, we specialize in providing exceptional dental care in a warm, kid-friendly environment. From regular check-ups to specialized treatments, our mission is to help children and teens achieve healthy, confident smiles for life. We are seeking a dedicated Front Desk / Patient Coordinator to help ensure every visit is smooth, efficient, and welcoming.

Pay & Perks

• $22-$26/hour (based on experience)

• $800 Sign-On Bonus

• Quarterly Performance Bonuses

• Annual Reviews & Advancement Opportunities

• Full Benefits Package:

  • 401(k) Retirement Plan

  • Medical, Dental, Vision, and Life Insurance

  • Flexible Spending Account (FSA) & Health Savings Account (HSA)

  • Paid Time Off (PTO)

  • Employee Discounts

  • Referral Bonus Program

Schedule

• Full-Time | Monday-Friday | 8-hour shifts

• On-site position in Monsey, NY

Key Responsibilities

• Greet patients and families with professionalism and warmth

• Verify insurance, update patient records, and process forms and payments

• Schedule, confirm, and manage appointments using dental software

• Clearly explain treatment plans, insurance coverage, and financial options

• Coordinate with the clinical team to maintain patient flow

• Answer phones, manage referrals, and follow up on overdue visits

• Ensure HIPAA compliance and accurate documentation

• Create a positive and welcoming environment for every child and parent

What We're Looking For

• 1+ year of dental front desk or receptionist experience (Required)

• Experience with Dentrix or similar dental practice software (Preferred)

• Familiarity with pediatric dental terminology and procedures

• Strong communication, organization, and multitasking skills

• Friendly, reliable, and professional under pressure

• Spanish-speaking strongly required

• High school diploma or equivalent (Required)

• Ability to commute or relocate to Monsey, NY (Required)

Why Join Us?
Be the first smile our patients see and help make dental visits a positive experience for children and families. Join a team that values compassion, collaboration, and growth.