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CCHS in Charleston, WV is seeking a Full-Time Dental Receptionist & Billing Specialist. The role supports patient scheduling, front-office duties, and insurance billing in a community-focused dental program.
The candidate will manage appointments, verify coverage, submit claims, and collaborate with the billing team to resolve denials, ensuring smooth patient flow and positive service experiences. Based in Charleston with travel to satellite clinics as needed.
Non- Exempt Full Time CCHS | Charleston, WV
CCHS is a nonprofit health center committed to providing high-quality healthcare and dental services to our community, regardless of a patient’s ability to pay. We are looking for a Full-Time Dental Receptionist & Billing Specialist to join our dental team in Charleston, WV.
This position plays an important role in keeping our dental office running smoothly while providing excellent service to our patients.
Responsibilities include:
Scheduling and coordinating patient appointments
Checking patients in and out and assisting with front-office needs
Submitting dental insurance claims and following up as needed
Obtaining insurance authorizations and verifying coverage
Communicating with patients regarding appointments, insurance, and billing
Working closely with both the billing team on insurance claims, denials and payment processing
The position is primarily based in Charleston, with occasional travel to satellite dental clinics within Kanawha County to provide coverage as needed.
Full-time position
Paid time off
Paid holidays
Sick leave
Medical insurance
401(k) with employer matching after probationary period
Supportive, team-oriented work environment
Meaningful work serving patients throughout our community
We are looking for someone who is organized, dependable, detail-oriented, and comfortable working with both patients and insurance companies. Dental office, scheduling, billing, or insurance experience is a plus.
If you enjoy helping people, staying organized, and being part of a mission-driven healthcare team, we would love to have you join CCHS!