Dental Front Office & Billing Specialist - Full-Time

Cabin Creek Health Systems; Charleston (WV); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Sick leave

Medical insurance

401(k) with employer matching

Team environment

Job summary

Cabin Creek Health Systems in Charleston, WV is hiring a full-time Dental Receptionist & Billing Specialist (non-exempt). The role focuses on front-office duties, appointment scheduling, and dental billing to ensure smooth daily operations.

You will verify patient coverage, obtain authorizations, and coordinate referrals while delivering excellent service to all patients in our community. This position is based in Charleston with occasional travel to satellite clinics as needed.

Qualifications

• Front-desk experience in a medical/dental setting preferred.
• Experience submitting dental insurance claims and coding basics.
• Ability to obtain authorizations and verify patient coverage.
• Strong communication with patients about appointments, billing, and insurance.
• Collaborates with billing team to process denials and payments.

Responsibilities

• Schedule and coordinate patient appointments.
• Check patients in and out; assist with front-office tasks.
• Submit dental insurance claims and follow up on denials or pending claims.
• Obtain insurance authorizations and verify coverage.
• Coordinate patient referrals and communication with patients.
• Communicate clearly with patients about appointments, insurance, and billing.
• Work with billing team on claims, denials, and payment processing.

Skills

Scheduling

Front desk

Insurance claims

Authorization procedures

Billing coordination

Patient communication

Team collaboration

Job description

Cabin Creek Health Systems in Charleston, WV is hiring a full-time Dental Receptionist & Billing Specialist (non-exempt). The role focuses on front-office duties, appointment scheduling, and dental billing to ensure smooth daily operations.

You will verify patient coverage, obtain authorizations, and coordinate referrals while delivering excellent service to all patients in our community. This position is based in Charleston with occasional travel to satellite clinics as needed.