Dental Receptionist & Billing Specialist

Cabin Creek Health Systems; Charleston (WV); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Sick leave

Medical insurance

401(k) with employer matching

Team environment

Job summary

Cabin Creek Health Systems in Charleston, WV is hiring a full-time Dental Receptionist & Billing Specialist (non-exempt). The role focuses on front-office duties, appointment scheduling, and dental billing to ensure smooth daily operations.

You will verify patient coverage, obtain authorizations, and coordinate referrals while delivering excellent service to all patients in our community. This position is based in Charleston with occasional travel to satellite clinics as needed.

Qualifications

• Front-desk experience in a medical/dental setting preferred.
• Experience submitting dental insurance claims and coding basics.
• Ability to obtain authorizations and verify patient coverage.
• Strong communication with patients about appointments, billing, and insurance.
• Collaborates with billing team to process denials and payments.

Responsibilities

• Schedule and coordinate patient appointments.
• Check patients in and out; assist with front-office tasks.
• Submit dental insurance claims and follow up on denials or pending claims.
• Obtain insurance authorizations and verify coverage.
• Coordinate patient referrals and communication with patients.
• Communicate clearly with patients about appointments, insurance, and billing.
• Work with billing team on claims, denials, and payment processing.

Skills

Scheduling

Front desk

Insurance claims

Authorization procedures

Billing coordination

Patient communication

Team collaboration

Job description

Dental Receptionist & Billing Specialist - Non-Exempt Full Time CCHS | Charleston, WV

CCHS is a nonprofit health center committed to providing high-quality healthcare and dental services to our community, regardless of a patient's ability to pay.

We are looking for a Full-Time Dental Receptionist & Billing Specialist to join our dental team in Charleston, WV. This position plays an important role in keeping our dental office running smoothly while providing excellent service to our patients.

• Scheduling and coordinating patient appointments
• Checking patients in and out and assisting with front-office needs
• Submitting dental insurance claims and following up as needed
• Obtaining insurance authorizations and verifying coverage
• Coordinating patient referrals
• Communicating with patients regarding appointments, insurance, and billing
• Working closely with both the billing team on insurance claims, denials and payment processing

The position is primarily based in Charleston, with occasional travel to satellite dental clinics within Kanawha County to provide coverage as needed.

Why join CCHS?

• Full-time position
• Paid time off
• Paid holidays
• Sick leave
• Medical insurance
• 401(k) with employer matching after probationary period
• Supportive, team-oriented work environment
• Meaningful work serving patients throughout our community