Dental receptionist / admin(Full-time)

First City Family & Cosmetic Dentistry; Savannah (GA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Retirement plan

Free parking

Dental insurance

401(k) matching

Paid time off

Parental leave

Employee discounts

Job summary

First City Family & Cosmetic Dentistry in Savannah, GA is seeking a full-time Front Office Administrator to manage patient intake, scheduling, and payments in a friendly, efficient manner.

The ideal candidate has 2+ years in a dental office, HIPAA knowledge, strong communication, and proficiency with dental software (Dentrix/Open Dental/Eaglesoft). Competitive hourly wage and supportive team offered.

Qualifications

• Minimum of 2 years experience in a dental office.
• High school diploma or GED.
• Proficient computer skills and familiarity with dental software.
• Strong organizational and prioritization abilities.
• Excellent communication skills and professionalism under pressure.
• HIPAA and patient confidentiality knowledge.
• Ability to handle calls and patient interactions effectively.
• CPR/BLS certification and infection control/license requirements.

Responsibilities

• Manage patient flow by answering inbound calls and scheduling appointments.
• Collect payments and address financial questions at checkout.
• Verify patient insurance benefits and maintain records.
• Maintain front desk and reception areas, stocked and organized.
• Collaborate with colleagues, providers, and patients to foster teamwork.
• Utilize dental practice software (Dentrix/Open Dental/Eaglesoft).
• Ensure HIPAA compliance and patient confidentiality.

Skills

Customer service

Detail oriented

Organizational skills

Excellent communication

HIPAA compliance

CPR certification

BLS certification

Education

High school diploma or GED

Tools

Dentrix

Open Dental

Eaglesoft

Job description

Join Our Team as a Front Office Administrator at First City Dentistry

First City Dentistry is seeking a full-time Front Office Administrator to join our busy dental practice in Savannah, GA. The ideal candidate is customer service driven, detail-oriented, and able to manage daily administrative tasks efficiently while maintaining a professional and welcoming environment for patients and staff.

At First City Dentistry, we are dedicated to providing exceptional dental care with a compassionate approach. Our team values collaboration, respect, and continuous improvement to ensure an outstanding patient experience in a friendly and organized office setting.

Pay

• $18 - $23 per hour
• Competitive salary based on qualifications and experience.

Shift & Schedule

• 4x10

Monday to Thursday: 8:00 AM – 5:00 PM (Thursday until 4:00 PM)

Friday to Sunday: Closed

Requirements

• Minimum of 2 years experience in a dental office environment
• High school diploma or GED
• Proficient computer skills and familiarity with medical/administrative software
• Strong organizational and task prioritization abilities
• Excellent communication skills and professionalism under pressure
• Knowledge of HIPAA compliance and patient confidentiality standards
• Ability to handle phone communications and patient interactions effectively
• CPR Certification BLS Certification Infection Control License Driver's license

Preferences

• Software Experience: Dentrix, Open Dental
• Clinical Experience: Cosmetic Dentistry, General Dentistry
• Experience with Eaglesoft dental software
• Previous experience with insurance verification and collections
• Ability to accept and apply constructive feedback for growth

Job Description

• Manage patient flow by answering inbound calls, scheduling appointments for doctors and hygienists, and confirming schedules
• Collect payments and address financial questions during patient check-out
• Monitor and fill open appointment slots consistently
• Verify patient insurance benefits and maintain accurate records
• Maintain patient confidentiality in strict compliance with HIPAA regulations
• Keep the front desk and reception areas clean, organized, and stocked with necessary supplies
• Collaborate professionally with colleagues, healthcare providers, and patients to foster trust and teamwork
• Utilize dental office software (Eaglesoft knowledge is a plus) and basic office equipment efficiently

Benefits

• Retirement plan
• Free parking

Comprehensive benefits package including dental insurance, 401(k) with matching, paid time off, parental leave, and employee discounts

Jobley Bonus

• $75 (awarded to candidates hired through Jobley)

Facility Information

• Name: First City Family & Cosmetic Dentistry
• Location: 702 E 66th St, Savannah, Georgia
• Type: Dental clinic
• Healthcare Services: Dental office

Opening Hours

• Monday: 7:30AM–4:30PM
• Tuesday: 7:30AM–4:30PM
• Wednesday: 7:30AM–4:30PM
• Thursday: 7:30AM–3:30PM
• Friday: Closed
• Saturday: Closed
• Sunday: Closed