Dental Front Office Admin — Patient Experience Champion

First City Family & Cosmetic Dentistry; Savannah (GA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Retirement plan

Free parking

Dental insurance

401(k) matching

Paid time off

Parental leave

Employee discounts

Job summary

First City Family & Cosmetic Dentistry in Savannah, GA is seeking a full-time Front Office Administrator to manage patient intake, scheduling, and payments in a friendly, efficient manner.

The ideal candidate has 2+ years in a dental office, HIPAA knowledge, strong communication, and proficiency with dental software (Dentrix/Open Dental/Eaglesoft). Competitive hourly wage and supportive team offered.

Qualifications

• Minimum of 2 years experience in a dental office.
• High school diploma or GED.
• Proficient computer skills and familiarity with dental software.
• Strong organizational and prioritization abilities.
• Excellent communication skills and professionalism under pressure.
• HIPAA and patient confidentiality knowledge.
• Ability to handle calls and patient interactions effectively.
• CPR/BLS certification and infection control/license requirements.

Responsibilities

• Manage patient flow by answering inbound calls and scheduling appointments.
• Collect payments and address financial questions at checkout.
• Verify patient insurance benefits and maintain records.
• Maintain front desk and reception areas, stocked and organized.
• Collaborate with colleagues, providers, and patients to foster teamwork.
• Utilize dental practice software (Dentrix/Open Dental/Eaglesoft).
• Ensure HIPAA compliance and patient confidentiality.

Skills

Customer service

Detail oriented

Organizational skills

Excellent communication

HIPAA compliance

CPR certification

BLS certification

Education

High school diploma or GED

Tools

Dentrix

Open Dental

Eaglesoft

Job description

First City Family & Cosmetic Dentistry in Savannah, GA is seeking a full-time Front Office Administrator to manage patient intake, scheduling, and payments in a friendly, efficient manner.

The ideal candidate has 2+ years in a dental office, HIPAA knowledge, strong communication, and proficiency with dental software (Dentrix/Open Dental/Eaglesoft). Competitive hourly wage and supportive team offered.