Dental Receptionist

Specialized Dental Partners; Charlotte (NC); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off & Holidays

Flexible Spending & Health Savings

Life & Disability Insurance

Employee Assistance & Wellness

Additional Voluntary Benefits

Job summary

Specialized Dental Partners in Charlotte, NC is seeking a friendly Dental Receptionist to be the first contact for patients, handling appointments, insurance verification, and billing support. You will help maintain a welcoming environment and support daily operations with accuracy and professionalism.

The role is full-time, Monday through Thursday, 7am–4pm, offering competitive compensation and benefits. Join a collaborative team focused on patient care and efficient practice operations.

Qualifications

• High school diploma or equivalent.
• Customer service, healthcare, scheduling or patient-facing experience.
• Excellent communication and customer service skills.
• Reliable, organized, and detail-oriented.
• Proficiency with computers, including Microsoft Office applications.

Responsibilities

• Greet patients warmly and ensure a welcoming, professional environment.
• Schedule and confirm appointments, manage provider calendars.
• Answer phone calls, respond to inquiries, and manage patient communication.
• Verify insurance coverage and obtain necessary pre-authorizations.
• Process payments, handle billing, and maintain accurate financial records.
• Maintain patient records and ensure accurate data entry.
• Coordinate patient flow and assist with administrative support as needed.
• Ensure compliance with patient confidentiality and HIPAA regulations.

Skills

Customer service

Scheduling

Phone etiquette

Communication

Organization

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Dental Receptionist - Novick Endo

We are seeking a friendly and organized Dental Receptionist to join our dedicated team. You’ll be the first point of contact for our patients, playing a vital role in delivering an excellent patient experience and supporting the smooth operation of our dental practice.

Schedule: Full Time, Monday - Thursday 7am-4pm

Responsibilities

• Greet patients warmly and ensure a welcoming, professional environment
• Schedule and confirm appointments, manage provider calendars
• Answer phone calls, respond to inquiries, and manage patient communication
• Verify insurance coverage and obtain necessary pre-authorizations
• Process payments, handle billing, and maintain accurate financial records
• Maintain patient records and ensure accurate data entry
• Coordinate patient flow and assist with administrative support as needed
• Ensure compliance with patient confidentiality and HIPAA regulations
• Please note that additional responsibilities may be assigned

Qualifications

• High school diploma or equivalent
• Customer service, healthcare, scheduling or patient-facing experience
• Excellent communication and customer service skills
• Reliable, organized, and detail-oriented
• Proficiency with computers, including Microsoft Office applications

We Offer

• Competitive Compensation
• Comprehensive Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off & Paid Holidays
• Flexible Spending & Health Savings Accounts
• Life & Disability Insurance
• Employee Assistance & Wellness Programs
• Additional Voluntary Benefits
• And More!

Benefits available to eligible full-time and part-time employees working 20+ hours per week!

About Specialized Dental Partners

Specialized Dental Partners is a doctor-led network of 275+ specialty dental practices and 450+ doctors across multiple states. We offer the scale, resources, and professional connections that help specialists and teammates thrive, while maintaining the supportive culture and local relationships that define our organization.

Our purpose, We Care More, shapes how we support our doctors, teammates, and patients every day. We care more about patient outcomes, doctor success, teammate growth, meaningful relationships, and the communities we serve. By combining clinical excellence with a people-first culture, we create an environment where specialists can build rewarding careers while making a lasting impact.

At Specialized Dental Partners, you'll find more than a job. You'll find a community committed to helping you succeed. From mentorship and career development to clinical collaboration and leadership opportunities, we are committed to helping our people grow personally and professionally.

If you're looking for an organization where your expertise is valued, your growth is supported, and your work makes a meaningful difference, we'd love to meet you!

Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The salary range for this role is $20-$23 per hour. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.

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