Dental Public Health Front Office Specialist

Spectraforce Technologies, Inc.; Franklin (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Spectraforce Technologies, Inc. seeks a Dental Public Health Office Assistant to perform clerical tasks in the dental clinic, including patient registration, scheduling, check-in, and follow-up calls.

Travel as needed within the region is a possibility. The role supports health department operations, inputs data into management systems, maintains records, and assists with prior authorizations and eligibility reviews.

Qualifications

• High School Diploma or equivalent and experience equivalent to two years of full-time customer service delivery and/or clerical/office work.
• Current driver's license and Tennessee Bureau of Investigation background check required.
• Substitution of Education for Experience: college coursework may substitute for up to two years of required experience.

Responsibilities

• Schedule and manage patient appointments.
• Inform patients of any visit requirements.
• Collect and update client demographic information for registration purposes.
• Review documentation to determine eligibility for federal and state programs.
• Input data into the health department management information systems.
• Interact with multiple computer software systems to input/receive information.
• Process the cash drawer and balance to ensure fiscal responsibility.
• Inform clients of their rights and responsibilities for participation in programs.
• Obtain prior authorization per guidance, before releasing medical information.
• Assist in obtaining prior authorization from insurers through the gathering and submission of documentation before services are rendered, as applicable.
• Compile appropriate forms for services requested to ensure efficient clinic flow.
• Scanning and Indexing records into the electronic dental record.
• Maintain a positive, constructive, and cooperative work environment.

Skills

Customer service

Clerical/office work

Education

High School Diploma or equivalent

Job description

Spectraforce Technologies, Inc. seeks a Dental Public Health Office Assistant to perform clerical tasks in the dental clinic, including patient registration, scheduling, check-in, and follow-up calls.

Travel as needed within the region is a possibility. The role supports health department operations, inputs data into management systems, maintains records, and assists with prior authorizations and eligibility reviews.