Dental Public Health Front Office Coordinator

Spectraforce Technologies, Inc.; Somerville (TN); On-site; USD 26,000 - 34,000; Full time

Job summary

The Division of Community Health Services in Tennessee seeks a Dental Public Health Office Assistant to perform clerical tasks in the dental clinic, including patient registration, scheduling, check-in/out, and referral coordination. The role requires customer focus, self-motivation, and teamwork, with willingness to travel regionally as needed.

The ideal candidate will have a high school diploma, two years of full-time customer service or clerical experience, a valid driver's license, and the

Qualifications

• High School Diploma or equivalent with two years of full-time customer service/clerical experience.
• Must have a valid driver's license and pass a Tennessee background check.
• Experience inputting data into health department information systems.

Responsibilities

• Schedule and manage patient appointments.
• Inform patients of visit requirements.
• Collect and update client demographic information for registration purposes.
• Review documentation to determine eligibility for federal and state programs.
• Input data into the health department management information systems.
• Interact with multiple computer software systems to input/receive information.
• Process the cash drawer and balance to ensure fiscal responsibility.
• Inform clients of their rights and responsibilities for participation in programs.
• Obtain prior authorization per guidance, before releasing medical information.
• Assist in obtaining prior authorization from insurers through the gathering and submission of documentation before services are rendered, as applicable.
• Compile appropriate forms for services requested to ensure efficient clinic flow.
• Scanning and Indexing records into the electronic dental record.
• Maintain a positive, constructive, and cooperative work environment.

Skills

Customer service

Clerical work

Data entry

Scheduling

Education

High School Diploma or equivalent

Job description

The Division of Community Health Services in Tennessee seeks a Dental Public Health Office Assistant to perform clerical tasks in the dental clinic, including patient registration, scheduling, check-in/out, and referral coordination. The role requires customer focus, self-motivation, and teamwork, with willingness to travel regionally as needed.

The ideal candidate will have a high school diploma, two years of full-time customer service or clerical experience, a valid driver's license, and the