Dental Public Health Front Office Specialist

Spectraforce Technologies, Inc.; Lebanon (TN); On-site; USD 32,000 - 40,000; Full time

Job summary

Spectraforce Technologies, Inc. seeks a Dental Public Health Office Assistant in Lebanon, Tennessee. The role performs clerical tasks in the health department dental clinic, including patient registration, scheduling, check-in/check-out, and referral coordination.

Travel within the region may be required. Minimum qualifications include a High School Diploma or equivalent and two years of full-time customer service/clerical experience, plus a valid driver's license and a TN background check.

Qualifications

• High School Diploma or equivalent and two years of full‑time customer service and/or clerical/office work.
• Current driver's license and Tennessee Bureau of Investigation background check required.
• Preferred TN RDA license to assist chairside during emergencies or staffing shortages.

Responsibilities

• Schedule and manage patient appointments.
• Inform patients of visit requirements and collect demographic information.
• Review documentation to determine eligibility for federal/state programs.
• Input data into health department management information systems.
• Balance cash drawer and maintain fiscal responsibility.
• Assist in obtaining prior authorization from insurers and gather documentation.
• Prepare forms for requested services and support clinic workflow.
• Scan and index records into the electronic dental record.

Skills

Customer service

Clerical work

Data entry

Communication

Teamwork

Education

High School Diploma or equivalent

Experience in customer service/clerical work

Tools

Health department MIS systems

Job description

Spectraforce Technologies, Inc. seeks a Dental Public Health Office Assistant in Lebanon, Tennessee. The role performs clerical tasks in the health department dental clinic, including patient registration, scheduling, check-in/check-out, and referral coordination.

Travel within the region may be required. Minimum qualifications include a High School Diploma or equivalent and two years of full-time customer service/clerical experience, plus a valid driver's license and a TN background check.